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Hudson Valley Resort & Spa

  1. Ulster County
  2. Ulster County Lodging
  3. Ulster County Spa

Reviews, get directions and information for Hudson Valley Resort & Spa

Hudson Valley Resort & Spa

About

Upstate NY Resort Hotel, Conference Center and Event Venue Featuring a Golf Course, Spa Facilities, Performance and Meeting Space for Group Events in the Heart of the Shawangunk Mountains and surrounded with gorgeous Catskills views.

Story

Set on more than 400 beautiful acres adjacent to Minnewaska State Park, this recently renovated historic Catskill Resort offers 270 rooms and suites and 41,000 sq. ft. of luxurious conferencing, banquet, ballrooms, and meeting space.

Relax with a visit to our European health Spa. Treatments range from Swedish, Hot Stone, and sports massages to European facials and hair and body treatments.

Other resort amenities include Tennis Courts, Fitness Centers, Basketball Courts, Arcade Center, Children's Playground, and More!

Address: 400 Granite Rd, Kerhonkson, NY 12446, USA
Phone: (845) 626-8888
moc.troseryellavnosduh@ofni
State: New York
County: Ulster County
Zip Code: 12446


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Reviews
The staff is fantastic! Yes, the facility is outdated, but it has been under new ownership since. They are in the process of updating and renovating the entire entire facility, one or 2 sections at a time. We are holding a conference there in the Fall and I've seen progress as I've visited every few months. They are more than willing to work with groups and are so helpful and friendly. This place is going to be awesome as it gets restored.
8 years ago (09-11-2017)
The staff were kind and food was plentiful. These are things that are not to be taken for granted. If you're not going to swim for fun or exercise in the gym, you can have plenty of fun (when not working) playing "Where am I?/Where are you?/ (And) How soon can you/I get there?..-The layout of this hotel can easily be an enjoyable adventure. We look forward to exploring the surrounding area (as explained by the everso informative staff) too, when we hopefully have a bit more free time during our next booking.
8 years ago (16-09-2017)
Was a guest while attending a conference. The hotel is very dated, but clean! The food was decent for buffet, but I imagine it would be much better if only being prepared for small groups! They are support animal friendly. Be sure to check the box springs before allowing your animal (or children) to play around the beds, our box spring was open on the bottom and it could have been very dangerous with all the springs exposed! The spa is also quite dated but all the amenities were working properly.
8 years ago (16-09-2017)
I don't like to leave poor reviews, I try to find something good to say about each place I stay so I'll start with that. The conference staff that they hire here each summer are amazing people! They work long hours, are friendly, helpful and VERY professional! I have come here repeatedly in the last 8 years for a specific conference and I have seen the same workers year after year and they are always extremely dedicated to providing above standard service. The fact that their support staff is so dedicated makes the reality that the owners, a Chinese conglomerate, care so little for the premises a terrible contradiction. The facility is run down, full of roaches and reeks of chemicals. The electricity fails when you try to run a computer at the same time as the air conditioning in any of the conference rooms. The hallways and common are as are shabby and haven't been updated in all the time I've been coming here. When I finally got into my room at 8pm the opening night of the conference, I immediately checked my mattress for bedbugs, as I had seen online that they had suffered an infestation earlier in the year. Imagine my surprise when I found a LIVE baby cockroach. I immediately took my bags and went to the front desk to inform them and all they did was offer to change the sheets. I explained that I really didn't think the roach had dirtied them and checked out. I stayed elsewhere for the duration of the conference and alerted the organizers of the conference. The property has lost their liquor licence the day before our arrival due to another guest becoming so inebriated he fell down a staircase and instead of calling 911, they put him to bed and left him there. He had broken ribs, a broken shoulder and internal injuries. The pool was closed because earlier in the year a child drowned in the pool and they didn't report it to the health department. Accidents do happen, but one would hope that when you stay at a resort YOUR safety would come first, that obviously isn't the case here. Cleanliness obviously doesn't come first either. Money comes first and customer service comes last. I wouldn't recommend this resort to my worst enemy. Avoid it at all costs!!
8 years ago (29-09-2017)
Honestly don't even know where to begin with how disappointing this hotel was. The best comparison I can make is to an overpriced filthy hostel. The carpets were stained and the lobby and hallways smelled like mold. Our room was barely passable for clean. We found soap that was already open and loose hairs in the bathtub. There was a door that opened up to a balcony which was held together with a flimsy lock. While the staff was nice it was clear they didn't care about the quality of the establishment.
8 years ago (10-10-2017)
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