HTV AUTO BODY LTD

I wouldn't recommend this place if you're very detail oriented. It was very easy to see which area have been repaired before. They don't bother shaving down the welds etc. They are fine for simple stuff like painting and minor body work.
8 years ago (11-12-2017)

Took my car in for an oil change they were friendly and they provided Great service at a fair price. Very helpful and willing to go the extra mile to ensure customer satisfaction. Will come back again for future services.
8 years ago (18-11-2017)

Lovely service experience ! The price is much more reasonable than the “big “ shop. If you want to have a great repair service and also save money, this is the place to go !
8 years ago (29-12-2017)

I have nothing but glowing recommendations for Trong and his team. They're honest and reasonably priced. Most importantly, the service is outstanding!
8 years ago (11-12-2017)

UPDATE: I had initially given HTV a 5 star review based on cost of repair, repair time and what I thought was a good deal, but this is probably a more appropriate and accurate rating. Backstory, approximately 2 yrs ago, I needed a 4" - 6" crack in my bumper repaired after I hit a ditch. After visiting at least 4 of the big name ICBC shops, I was told that a repair could be done but was not advised and would not be guaranteed as the site of the crack would reappear with temperature changes between summer and winter and they all recommended that the bumper be replaced. I was on a limited budget and found HTV based on the Google reviews. After speaking with Truong/Tong (sp) he assured me that he had a repair technique that was superior to what mainstream shops use, would guarantee the work and the cost was considerably less than what I had been quoted before. The repair seemed flawless; however, the bumper was never installed perfectly aligned which when I brought to Truong/Trong's attention he claimed with was a flaw in the mounting brackets used by the manufacturer. It wasn't terrible but a reasonably trained eye could spot the misalignment but being naive I took it at face value. 2 winters later and voila the CRACK REAPPEARED. I took it back to HTV and was told that it was new damage and could not be a result of poor workmanship and repair despite it being in the EXACT same spot as previous with no visible sign of impact or damaged to support his claim. He refused to repair it as part of his guarantee and to add insult to injury quoted $850 repair almost twice what it cost to repair the first time. I showed him the receipt and you could see he was visibly embarrassed to be caught and try to chalk it up to increased shop cost. Coincidence? I think not. Classic "too good to be true" sales pitch with a worthless "verbal guarantee." my naivity was my own fault. I've since taken it to an accredited shop and had the bumper replaced, which fits perfectly which is odd because Trong said there was a design flaw. Draw your own conclusions but I wouldn't be doing business with this shop a little shady like non descript used car sales shop in an alley way. I've included pictures of the original damage, and pictures of how it progressively reappeared after repair and also the misalignment from original repair.
8 years ago (14-12-2017)