Hospital Du Suroît

The reviewers who gave this place a zero rating were not far off. I'm a non-resident looking to renew a prescription. The local CLSC clinic's automated telephone appointment system didn't recognize my health card info and my health department in Nunavut advised me to see an emergency room physician. Evaluation and registration was fast and efficient then came the wait. My issue was that they passed several kids well out of turn. These appeared to be non-emergency cases of coughs and runny noses. All of the kids were happy and actively playful while we adults lingered patiently in limbo for many hours on end. I left before seeing a physician. If they can put congestion warning signs on the highways...why not in emergency rooms and is it wise to coddle parents that rush to emergency every time their screaming two-year old sneezes?
7 years ago (12-03-2018)

was born at this hospital and been going since i was a kid. two years ago I had an acedent and was seen for two minutes after waiting 7 hrs and was then sent home to have a repratory comprmis and saver damages that were never looked at.
7 years ago (07-05-2018)

Worst emergency system I've seen in my life. The freshly renovated maternity ward is apparently outstanding with great staff, but I would rather drive over an hour to get to another hospital knowing that there are times when a guy with a known minor ear infection get to see a doctor faster than a guy with a bleeding eye. Miscommunication seem to be common between the staff as they mix you with other patients, refer you to the wrong people and plain forget you in a closet (yeah, it happens). In case of emergency I avoid this hospital now and instead take the hour-or-so drive out of town to another facility. The time you lose on the road is more than saved in the waiting room.
7 years ago (05-09-2017)

Needs to close down....I rate it a BIG ZERO!!! Arrived via ambulance, went from a stretcher to the waiting room, left alone in 10/10 pain, I attempted to ask for help many times, they just said u have to wait. Left me alone to pass a stone with zero meds to help the pain or information on what was going on, when I asked for help, the nurse gave me attitude while I'm about to pass out from sever pain too. I asked to be transferred and they said you must leave on your own! Why accept the ambulance to the hospital if you can't help the person? I looked like a ghost passing that stone....I had no idea what was happening or why I had blood in my urine! I asked for help many times and they sent the security guard while I'm not even being rude in any shape or form but visibily in serious pain. I couldn't leave since I arrived via ambulance. Worst hospital ever! the security guard knew my situation and was very kind, he even told me to file a complaint when I get back on my feet and gave me the form. Imagine that..you say your in 10/10 pain and they send the security guard? yeah maybe he can beat u now that u can't stand on your own 2 feet! never again...that kinda bad! I rather risk my life going further away next time cause I know if it's serious, I just might die waiting! no wonder the ambulance drivers made a face like poor u when they knew I was going to valleyfield hospital. You should see the attitude on some of the staff faces...they don't care! not one bit! wrong field for these people! maybe a club bouncer would be better suited for them as a career. To all the folks who do attempt to help people there...thank u! too bad you work in a broken system and all your hard work is wasted!
7 years ago (04-11-2017)

People are nice but the wait times are unescearily long.
7 years ago (22-03-2018)