Holtz Garden Center & Floral

I am from out of town and wanted to send flowers to relatives living in East Bethel. I called Holtz Garden Center and they were extremely helpful! The flowers were beautiful and the were able to deliver them the same day that I called. Would definitely recommend!!
9 years ago (31-10-2017)

Not impressed with their customer service. I completed an on-line flower arrangement order form and paid for my order. Then later they called to inform me that my order was cancelled since they didn't have the flowers in stock. Sure okay, that's fine I get that. I asked the person on the phone if I could substitute something else and she said no because she already cancelled my order and that I would have to complete a re-order of something else. Talk about a hassle. I just decided to order from a different company instead.
9 years ago (22-09-2017)

Nice place. Clearly family owned and working hard. They shared expertise, bargains, and time in perfect quantities.
9 years ago (02-09-2017)

Did order online. For a "Mom and Pop" shop, the site was very user friendly and simple. After I placed the order, I realized I needed to modify the order and I called the store directly. Tim, the owner, already new who I was when I gave him my name and was happy to make the changes I wanted, and I requested very specific changes. He even asked me if I wanted a specific time of delivery! To make things better, I left 2 voicemails at midnight with more modifications to make Tim's job harder. My girl was very satisfied and surprised. And she even replied to my witty greeting card (with Tim's modifications, including my last-minute midnight voicemail additional instructions!). I SO getting lucky this weekend. Thanks Holtz Garden Center and Floral!
9 years ago (09-05-2017)

Tim Holtz and company have successfully completed many projects for us over the years. At the end of the day, I am always pleased that I chose Holtz. In a world run by computers and voice prompted customer service it is very refreshing to deal with a knowledgeable, helpful and considerate human being every time I call.
9 years ago (08-06-2017)