Holiday Inn Express & Suites Niles

We are frequent travelers. We use this type of lodging most of the time, choosing from various chains based on convenience. I was seriously impressed with every aspect of our stay this time. The front desk woman was welcoming and helpful. The room was immaculate and comfortable. Unfortunately we forgot our suits so we were unable to enjoy the pool. The breakfast buffet was very nice, including the gluten free muffins (thank you!). The woman working on the buffet was helpful and nice. Literally every base was covered service-wise. Looking forward to visiting my son in this town. We will definitely be back.
8 years ago (26-11-2017)

I spent 2 nights here, traveled out of state for a few nights and returned here for 3 more nights. Both rooms were clean and spacious. The restroom was large enough, definitely not too small. The breakfast served near the lobby had an impressive selection including multiple hot selections, fresh fruits, juices, coffee, milk, cold cereals, breads and pastries. My only complaint is no bottled water in the room. I had a Keurig in both rooms but only 1 room had a small refrigerator. NOTE: The hotel entrance is shared with Honor Credit Union. Pull into the entrance and turn right toward the ATM but stay on the left side of the ATM. That takes you directly into the hotel parking lot.
8 years ago (05-11-2017)

The staff couldn't be friendlier or more helpful. The family suite is perfect for our needs! There's even separate climate control for the extra bedroom. Unfortunately, I didn't get pics before my daughter and 4 of her friends got comfy (I'll pick up before we leave to make things easier on housekeeping). If you need a hotel in Niles for any reason, this is a clean, welcoming and comfortable place, especially for the price.
8 years ago (23-09-2017)

Pretty happy with this location. It was a little hard to find, being nestled back off the main road quite a ways. Driveway is pretty easy to miss because it's almost like you're pulling into the bank in front of it. The staff that I interacted with were generally pleasant though I had to wait 10 minutes to check in on the first night because the desk agent was off "helping a guest" somewhere else in the hotel. Our room was average. The room (119) had a high ceiling which made it echo when we made any noise. There were some blatantly obvious stains on the floor and just some general disrepair. But all in all it was a pleasant stay.
8 years ago (17-09-2017)

The manager and employees provide very good customer service. Nice location. Only 20 minutes from ND.
8 years ago (30-10-2017)