Henry's - Halifax

Best spot in the city to get a passport photo done! Quick, easy, a bit pricier than going to Staples but I was confident it was done properly which goes along way!

I had a wonderful experience at this Henry's location. My camera broke and I needed to get a replacement before an upcoming trip. There were only two remaining at their Toronto warehouse, so Andrew and the rest of the team at Henry's provided exceptional service in helping get this camera to me seamlessly. They also promptly answered all of my exhaustive questions. I genuinely appreciate their help and highly recommend this store.

I had a problem with my lens that I had bought a bit more then a month ago, I brought it in to see if they could do anything about it. They went above and beyond what I had expected and walked out of there a happy camper or should I say photographer in less then 10 minutes! Great service, great knowledge! Keep it up, Alex

great staff and decent prices! lots of selection for gear and second hand gear is sold at very reasonable prices! bought my main camera body here about a year ago and it hasnt failed me yet!

I was there a few weeks ago during a weekend. The person who assisted me, although kind, seemed to have rolled out of bed and walked straight to work. He was rubbing his eyes and did not seemed to have brushed his teeth; I could smell his breath from the other side of the counter. The other three employees spent their time hanging out behind the counter laughing at a gentleman who came to try a lens. He had some trouble focusing the lens and the moment he left they immediately started talking about how “every day, there is one”. From the rest of their conversation, presumably, “one” customer buying something beyond their knowledge, which frankly is none of their business. Everyone needs to start somewhere in building a new skill. Further, hobbiest must be an important source of income which supports their salary. They thought they were acting cool, but I would say they were incredibly unprofessional and rude.

The only reason I gave 2 stars because they were open on weekend and I could take pictures, but the quality of picture was not good and even they did not bother to put a small mirror for clients to prepare themselves before taking pics instead ask clients to use the washroom mirror! Honestly how much will cost a mirror? Clients need dignity!

I bought a 55mm lens in an online sale. Initially was refunded and told the lens was sold out. Marco at the Halifax store went way beyond expectations and honoured the discounted deal on another lens. Reputable people doing good business.

Service is so cheap. I went there for passport size photo for immigration. Before I go there and I called them to get information because sometimes, IRCC doesn’t accept a picture then we need to take another, when I told them please take another picture they refuse. I paid and didn’t refund. Strongly recommend don’t go there!

Poor service. Walked into purchase photo gifts, that they “do not have” yet have a display with prices.. more worried about talking amongst themselves then providing customer service. Won’t be back.

Had a very sticky issue with a visa photograph that Roby was able to resolve for us, he went above and beyond ! So thankful! Incredible service!