Helly Hansen Stores Calgary

Not a corporate store, so they're not interested in honouring Helly Hansen's lifetime warranty on their products. Visited this store last fall with a rain jacket that wasn't staying waterproof despite being treated several times. There was a sign on the counter informing any customers of the lifetime warranty that Helly Hansen offers on their clothing. The customer service agent at the time was helpful and let me know that I should come back in the spring when they have more rain gear in stock. I returned this spring and was told by a CSA that they would only honour the lifetime warranty on manufacturer defects zippers, seams, etc. and not the waterproofing failure. The lifetime warranty sign was also noticeably absent. If you want a store that stands behind their customers 100% on warranty issues, try MEC.

Hours are a bit inconvenient for work but good selection and variety of sizes.

Came in with the wife who bought some good sports gear. Accidentally lost an envelope of a few hundred dollars there - we'd been to the foreign exchange place earlier. Didn't realise and went about our day until we needed the money and noticed it gone. Panic ensues until I called HH and they had our envelope! They'd tried searching for us but we took off too quickly. How's that for honesty and service? Thanks guys

Convenient location if you work in downtown. Friendly staff. Greater section of Helly Hansen apparel compared to Sportchek or other retailers but you'll definitely pay a small premium.

Staff is nice when you walk in and helpful.The store is abit small so when it gets busy it's not fun to shop.I find it is great if you know what you want, just go in a purchase it and leave.Always have loved their product!

Friendly Staff. Good quality clothings, but expensive. We usually wait for sales. 30% to 50% off

Amazing store...I love Helly Hanson so much!!!.. the coats are always done so well...

Helpful staff, premium line store

Closed for good on 14 june 2019