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Reviews, get directions and information for Hartsland Dental

Hartsland Dental

About

Hartsland Dental.
Dental Office Guelph Ontario
Family and Cosmetic dentistry.
Dr Susan Columbus & Dr Mel Hum

Story

Hartsland Dental.
Dental Office Guelph Ontario
Family and Cosmetic dentistry.
Dr Susan Columbus & Dr Mel Hum

Address: 160 Kortright Rd W Unit 15, Guelph, ON N1G 4W2, Canada
Phone: (519) 822-7147
moc.latneddnalstrah@ofni
State: Ontario
County: Wellington County
Zip Code: N1G 4W2



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Reviews
I have had multiple dental procedures and I would say that Susan and the rest of the staff at Hartland Dental are amazing. They are courteous and make you feel comfortable. I have and will recommend to anyone.
8 years ago (06-09-2017)
I generally had a good experience with Hartsland Dental, but a billing issue caused me to leave their practice. I was undercharged for an appointment, which I pointed out while still in the office. However, I was told at the desk that I was charged the correct amount. So I left. An hour or two later, I received a blunt telephone message telling me to come back in by the end of the day to pay the difference (which I had pointed out in office). As it was not possible to return immediately, I came back in a few days later and payed the difference, and received no apology regarding the inconvenience, even though the two same girls were at the front desk from before. Albeit, this was a mistake, but it was not handled well at all. I was pretty flabbergasted that no apology was made. I had planned to stay with the practice, but this interaction left me feeling very unsatisfied with the money/benefits I had spent there. When asked to book again 6 months later, I decided to take my business elsewhere. Overall, the work they did for me (i.e., only cleanings) was satisfactory, but the customer service at the front desk cost them a patient and a lot of future business.
8 years ago (07-08-2017)
I went from being a nervous patient to feeling confident under the care of Dr Columbus. I am thankful. Her staff is tops!
8 years ago (31-07-2017)
All the staff at Hartsland Dental are all friendly and efficient. I love going to them for all my dental needs
8 years ago (31-08-2017)
Great service, fair pricing. Thank you!
8 years ago (13-10-2017)
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