Hampton Inn & Suites Berkshires-Lenox

Clean, quiet upper floor room with refrigerator. Housekeeping (making the bed) left much to be desired. Offset by ovall positive experiences with front desk staff and breakfast. Silvia makes the BEST banana nut muffins! Yum! Thanks for the package to travel home with us on Sunday.
9 years ago (20-11-2017)

The included breakfast was super great; they had scrambled eggs, sausage, sweet potato tots, fruit, bagels, and even some small baked desserts. My one complaint is that the heating system was super janky. There was a thermostat in the room of course, but the temperature tended to swing wildly in the room, and even though it was freezing outside the heating unit would blow cool air for a fairly long time for unknown reasons.
9 years ago (23-11-2017)

Awesome rooms and awesome service. Pretty good breakfast buffet in the morning free with room.
9 years ago (22-11-2017)

Beautiful room. Wonderful staff helped us get tickets to various events and were otherwise friendly and helpful. Good and varied breakfast.
9 years ago (10-08-2017)

Nice, modern hotel, classy lobby, and very nice staff. The rooms were comfortable and clean. The coffee was great and available all the time and the cookies were really tasty. The location is great for many attractions.
9 years ago (11-07-2017)