Hôtel William Gray

My wife and I stayed at the William Gray for New Year’s weekend. The staff was incredibly friendly and helpful. The bed was very comfortable. The shower was amazing with multiple heads. We had requested a room that provided quiet, and we were very pleased with the room selected by the staff. On the downside, the bath towels, while clean, were frayed. The room was a little smaller than anticipated. It would have great if the provided toiletries were in sustainable containers.

Disappointing experience. We were very much looking forward to our Easter weekend trip to the William Gray. We booked 3 nights but decided to check out after just 2 nights as we couldn’t sleep in the hotel at all. Beds uncomfortable, pillows feel so old and all lumpy with cushioning, climate control is so loud you cannot sleep with it on. Upon checking out we were so upset to find damage to our brand new car that we left in their valet. We have just got this car and it has two chips to the paint in the bumper where they have obviously hit something in their tight underground parking lot, and didn’t even have the decency to tell us. Of course, I am sure you will take no responsibility for this as the valet ticket says. You should be more careful with peoples vehicles. Wouldn’t return or recommend this hotel to anyone. We now have probably a $1,000 repair bill! On top of the $1,000 we paid to stay here, and $800 we spent in their spa!

Absolutely beautiful hotel with great service and food. Rooftop is amazing and the restaurant very good. Eddy was an exceptional representative for the hotel and helped us tremendously. Thanks again Eddy, and will definitely be staying there again.Rooms: 5/5

This hotel is incredible. I have nothing bad to say about it. I'd recommend staying here in a heartbeat. The staff are friendly and welcoming. I stayed in the William Gray King room in the old part of the hotel, and my room was incredibly lovely, cosy, and well appointed. The best part was how quiet it was. I was so comfortable that I slept in to check out time at noon. I honestly didn't want to leave this hotel because everything about it is perfect. I forgot to mention that there's a café olimpico here! the coffee is to die for.

Absolutely stunning place a lovely mixture of modern exposed columns and beams and heritage bricks. Well appointed rooms in a great location. Great and friendly staff, Eddy was magnificent. The concierge were also helpful in booking restaurants and giving bar recommendations.

Service, hospitality, Rooms- all excellent! Everything was what we imagined and hoped for when booking a hotel in old Montreal. I've stayed here a few times and will continue to go back! I can't wait to take advantage of the SPA!!Rooms: 5/5

Loved the experience. Hotel is very nice and boutique. And the service was amazing! Eddy at front desk was very accommodating and went the extra mile to serve us. I would come back!

Just stayed 4 nights at HWG and we absolutely loved it. The hotel is very modern and clean with very friendly staff. It's located in the heart of Old Port with easy access to a variety of restaurants and public transportation if you want to explore outside the neighborhood.,Rooms: 5/5

Our stay at the William Gray hotel was perfect in every way. From the warm welcome, atmosphere, food & accommodations, to the magic of dining under the domes. Thank you so much!Rooms: 5/5

My husband and I love this hotel! We got married at the William Gray 1 year ago; we felt so well taken care of. The team was extremely professional, and helped us plan the wedding of our dreams in a pandemic, no less. The food was delicious, the service was impeccable and the aesthetic/ roof top views are unique and made for really nice photos. We wish we could do it all again :