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Reviews, get directions and information for Hôtel L'Empress

Hôtel L'Empress

About

Hôtel 3 étoiles situé dans le secteur de la cité des achats à Rimouski. Restaurant Cage brasserie sportive sur place.

Story

- Accès direct au sentier de motoneige et de VTT
- Nous acceptons les chiens dans certaines de nos unités
- Chambre 100% adaptée pour les personnes à mobilité réduite
- Tarif de groupe sur demande

Address: 360 Montée Industrielle-et-Commerciale, Rimouski, QC G5M 1X1, Canada
Phone: (418) 723-6944
moc.ruetagivanelepuorg@sserpmeofni
State: Québec
County: Rimouski-Neigette
Zip Code: G5M 1X1



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Reviews
I needed a hotel for a week for work. There are 3 hotels near where I was working but this was within walking distance and the reviews were pretty good although most reviews were from people that seemed to be staying overnight only whereas I was there for a week. The hotel was nice and quiet which is a big thing for me as I need to go to bed early for work and I am a super light sleeper. I was on the second floor so it was a bit of a trek with my luggage or any large items I had purchased during the week but the positive is that it was a nice way to get in more steps and a bit of a workout with all my luggage. The carpeting in the halls is kind of old but the room did not have any carpet and the floor looked nice and clean as well as the rest of the room. I brought a fan to drown out any noise and I wear earplugs. Thankfully I did because the only negative I can say is that the AC was noisy but it wasn’t steady it was more whooshing as if something was loose so the fan I brought drowned out the noise. I also could have requested another room or for someone to check the AC so it might have been a quick fix. The people I spoke with while there for check in and check out were very nice and I was even able to converse in English with a very nice girl on Saturday August 16th when I left a little after 6am. Bonus was the Cage aux Sports restaurant right there especially for my first night as it was about an 8 hour drive to get there and I didn’t have to go far for supper. They actually brought the food I ordered up to the room as I just wanted to relax after that drive. There were also many restaurants and stores within walking distance, too. Other work colleagues that were in another hotel had told me it wasn’t very nice where they were so I am glad I chose well. If I was to go back, I would not hesitate to choose this hotel again.
Room is very dark. Grossed out by the couch. Shower has visible mold around it. TV is not a smart tv and cannot connect to the hotel's wifi weirdest thing I've heard. Air conditioner was dirty. It is not worth the price.nnLuckily the bed seemed clean and white.
We had a wonderful stay at Hotel L’Empress during our trip from Ontario. The staff was exceptionally friendly and accommodating, even welcoming us with a smile when we checked in late at 11:30 pm. I recommend calling ahead if you anticipate a late check-in. Our two-night stay was seamless; the rooms were clean and comfortable, and any requests we had were promptly fulfilled by the attentive staff. We highly recommend Hotel L’Empress for a hassle-free and pleasant stay!
RealIy nice and courteous staff. Easy check-in and check-out. Restaurant food was great and servers were efficient as we were a large group. Room plumbing was not very good, slow draining in sink and tub. Toilet water pressure very low. Bathroom was not clean, shower tiles had mold and the floors were sticky with dirt in corners. Room was clean but had a smell of being a previously smoking room.
Friendly reception staff. The beds were comfortable. The bathroom was clean with a very nice shower. The location was quiet.nnThe room and bathroom were a bit small but had all the necessary appliances, including a coffee machine, mini fridge and iron board.nnThe only issue was the location of the air conditioner, which was next to the window. It would blow the curtains upward when it was on. Luckily it was not hot the night we stayed, so we didn’t have to use it.
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