Guess Store 5948

The east Indian Supervisor Girl who helped me on the 2nd May at store in evening was very unprofessional. Doesn’t know how to do her job correctly and when i asked if I could get her name she said she is not allowed to provide the name as per company’s rules. She doesn’t even know how a refund when paid with apple pay works and how not. The most unprofessional person i have ever met in life. Had spent around $150 in the store and came back for buying something else as well when all this happened, Moreover when the product was scanned it came up as $10 less than the price on tag and they had the guts to change the price to $10 more and charge that when there product being scanned wasn’t ringing in right. Overall bad experience and I ended up returning every single item i bought, since the Associate was the rudest.

Tried to go into the store and there were 7 people inside and the associate refused to let us shop and we were told to wait in a line up that did not even exist. All the other stores on the mall were busy had no issues very disappointing.

Ramandeep she is such nice lady she helped me a lot thank you so much

I love their stuff from shoes to bags to clothes. Their stuff are not that shouty and are easy to go by. The agents are also very helpful and nice

I was looking for a purse for my mom. Sukhman did a great job to made my selection final. Thank you for your help.

30th dec around 7pm...guy was on floor very RUDE don't know how to talk to customers....PRICES were not marked properly and it doesn't say which item is on SALE and which item is not on SALE and customer service is really BAD....this guy said he is checking prices and then walk away start doing another work...my wife waited 5 mins and then walk away

Worse customer service ever I work in the mall too and I went to buy a card holder and a purse the next day I returned it they said I didn’t have to tap my card it will go on automatic they told me to wait 24 hours for my refund weeks go by I call they said they will give call for the refund and now 1 months later still nothing I would give it a 0 star

Me and my girlfriend Malu was at Guess - Cross Iron Mills looking for some new clothing for herself. She had a hard time finding sizes Jaspinder was an absolute beast on customer service. While everyone there was amazing, she absolutely stood out and went out of her way to help Malu. Great attitude and sincere effort for sure. Thanks for the great experience.

Great customer service .....was helped by a very sweet girl Sunidhi .....would highly recommend going here to shop

We’re waiting in line for the last 15 minutes, 7 people left and 3 entered and there are not that many customers - it seems like the store is empty..But! We got the best sale and service