Groupe Jean Coutu

You should tell customers that your changing the signage of one of your pharmacies in Longueuil from brunet to Jean Coutu it’s the one attached to Université Sherbrooke . I went in get my Tylenol with codeine been taking them for years no prescription no issues and I am not addict . I am responsible older woman . Some pharmacist said I could not have my 200 pills because the pharmacy did not do it . I got five months ago no issues . She said go see a doctor don’t have a family doctor have headaches and migraines from stress in my life and aches and pains because I am older a woman in her 50’s you never told me the name of changing or policy . I think I deserve to still get my Tylenol . The pharmacist only wanted to give me 30 pills for $5 I have been writing brunet well now Jean Coutu no response I wrote twice now I am going up the chain of command . You don’t tell your customers anything do you . Now you won’t refill my Tylenol great customer service . I hope I get to talk to representative. I am so much irritated and btw Advil or normal Tylenol does not help me .

STOP APOLOGIZING & FIX YOUR JUNK, THIS IS PEOPLES LIVES YOU ARE PLAYING WITH!!!

Very bad for delivery. They are not letting you in if you come just before your appointment. Truckers have not all day just for you. Don’t come here. @jeancoutugroup

No parking if you come before time… can’t park on the street… they don’t have respect for Drivers… Will never come back

It's to bad, Jean Coutu pharmacies, in Ottawa area, Ontario, stop calling customers, when a prescription is ready for pick-up. As if customers, will drive 30 km, to see if their prescription is ready, something they should do, call customers when ready. No point on saying what Jean Coutu, does it, it's not them, that gets on the blacklist, it's customers.From when your Doctor's office call, to the time Jean Coutu gets it, they should call customers, nooooo, to hard to do.