PJC Jean Coutu

The pharmacists make no effort to understand your situation and instead they make illogical decisions that are easy for them but very bad for you. You can’t even share your concern with a pharmacist who cares to listen for a minute. They refuse to look at the details and errors they have made. They shame you loudly to make you feel uncomfortable in front of other customers with the hope that you leave. Public humiliation for trying to discuss politely about an error they have made is beyond unprofessional. She even told me that if I’m going to be a problem, the pharmacy doesn’t want me as a customer. I just left. That pharmacist isn’t capable of having a civilized conversation and I will not take part in a useless disrespectful argument. I feel embarrassed and the error was not addressed.

Today I went with my 14 month old to take his passport photo and they didn't want to service him, they told me he's too little, but around two months ago they did take his passport photo with no problem. Seems like they didn't want to do it because they lazy, and I have a prove they did photo him 2 months ago..

I called early to get my refill ready but when I showed up at the pharmacy counter, the employee was on the phone discussing with a friend about going to a chalet for the weekend. I was in a rush and had to wait 10 mins while she was waiving at me to wait a little longer so she could complete her conversation. So unprofessional and inconvenient. Unbelievable.

The pharmacy here makes so many mistakesnTried to charge me for two refills but gave me one prescription i had to ask and they said oh we dont have the other one yet ok “ so why are you charging me two now??”nnThen 30 minutes to fix their mistake and charge me one prescription

So disappointed, and not the first time! Proscriptions sent by the doctor take forever. Since yesterday I am waiting for my boy's asthma medication, nobody called yet. Is it normal nowadays that it takes more then 24h to get some!?