Green P Parking

Worst customer service experience, I was stuck at underground Green P Parking for over 2 hours! On August 3, 2020 at 6:50 PM, I paid my parking and about to exit but the moment the automatic-barrier-gate opened the guy from the left cut me off and used my exit and the bar/gate closed. As I already used my ticket, and paid fees, I was stuck there there was no option to pay again without the ticket. Tried getting help from the machine help button, but the operator who picked the phone was extremely rude, immediately said “I told you 20 times you didn’t pay” and I was like “I just called you for the 1st time” I assume he was mistaken me for someone else, he was keep saying that I didn’t pay and I need to email customer service and disconnected the call. I tried several times to explain the situation to him but he wasn’t even willing to listen. I tried to get help from security, showed the proof that I paid, explained the situation, security guy was very helpful but they didn’t have access to open gate without the help of operator, so we tried calling the line multiple times but no help! The operator kept repeating the same thing that I didn’t pay and was disconnecting the call. I tried to explain to him over and over that I’m willing to pay again if needed, but without the ticket I can’t as I already paid and my ticket is gone! And there is no way I can even get the new parking pass/ticket from inside! I was stuck there over 2 hours. It was a nightmare! Emailed my experience to Green-P-Parking Customer Service, and it’s been a week but haven’t heard anything yet. I hope nobody ever has to face the same situation!

I parked here for 2 hours was charged $22, didn't even know that was the maximum. The stairwell is horrifically disgusting in smell, it is really nasty in there, but it's the only way out as the elevator is shut down. Spent over 10mins looking for a spot too.

Parked here for 2 hours, paid 15 dollars, and car was broken into. The in-person attendant was absent all day. Would not recommend parking here.

Location is great and it's well lit however I cannot in good conscience give this location anything other than 1 star because the smell of urine is so revolting and all permeating. Absolutely disgusting.

It’s under Dundas Square. Stairwell smells like urine and if you park on P2, there’s no door knob from the stairs so you have to walk down from the car entry, unless you can flag someone to open the door from the garage.

$11 for Sunday in downtown Toronto, you can't go wrong.

I paid on pay station before leaving. Rush hour. I was waiting for 20 minutes to go out. In the exit gate, they ask me to pay extra. For what?

Probably one of the few "reasonable" rate parking spots right in the heart of Dundas square. Free electric charging too!

I won't hesitate to give this Green P parking a zero star if I could. Our family parked at this location to visit Little Canada, which btw was an excellent experience! Before leaving the parking lot we tried to pay at the machine right before the gate. Apparently the machine didn't take our payment even though the receipt said approved. Of course the gate didn't open for us. When we asked for assistance, a female employee came out and rudely blamed us for doing something wrong. She also yelled at another driver. It seemed to us she hates her job and her customers. I would definitely not return to this parking lot.

I couldn't find any parking, trying to find parking here is horrible, thank goodness for Google maps that I found this green p parking lot. It wasn't expensive to park here at all. It was $3 for half an hour, I think we spent 6 hours here and it came out to $36 which is pretty good and they are open for 24 hours. If your looking for parking this is the best place.