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Reviews, get directions and information for Green Mountain Inn

Green Mountain Inn

About

Proud owners of Stowe’s first liquor license, an impressive collection of antique buggy whips, The Whip has a long history as a popular gathering place. We take pride in providing hand-cut steaks, fresh seafood and homemade desserts.

Story

Free on-site parking

Address: 18 Main St, Stowe, VT 05672, USA
Phone: (802) 253-7301
moc.nnimg@ofni
State: Vermont
County: Lamoille County
Zip Code: 05672



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Reviews
The service we received from the staff at the Green Mountain Inn has been exceptional from the start.nnWe were added to the wait-list for a one night stay and Jessica was amazing in contacting us when a room opened up as well as well us upgrading us to a larger room once that became available.nnUnfortunately our trip was cut short and we had to head out the day of our planned stay due to a death in the family.nnGreen Mountain Inn chose not to charge us for the night which they had every right to do. They were thoughtful and kind which was most helpful during this difficult time.nnWe could not speak higher of the compassion and customer service Jessica and the team showed us throughout our entire process with them.nnWe would highly recommend this Inn and will absolutely stay here the next time we are in town.nnStacey
WORST customer service ever! Booked a specific room and received a call a few days later saying they gave it to someone else. No accountability. We have been coming here for years and while the customer service has always been less than par, this time was just terrible. Matt and Jessica were rude, they had zero remorse that they had given our room away. Lynne, the new front desk manager, they tend to go through staff quickly! was not equipped to be in her position. Another incident that occurred was at the Whip, their hotel restaurant. I made a reservation 6 months before my arrival and had the email to prove it. The day of our reservation, the snooty host told us he had nothing under our name despite us just receiving a text stating our dinner reservation was in 30 minutes. I found most of the non-housekeeping staff to be pompous and condescending. They have no issue bumping people for those guests with money. Never again will I stay or recommend this hotel. Also, beware if you have allergies. This is an outdated hotel that smells like mildew.
My husband and I seniors stayed here for one night in late June as we were driving north through Vermont . I have mobility issues, so when I booked our room several months earlier, I asked for a room on the main floor, which we did get. I read another review from a lady complaining that she had health issues but was given a room upstairs and had a hard time going up 20 steps. If she had thought to book a room on the main floor like I did, she would have been happier. Anyway, we loved the hotel. Our room was clean, comfy. We had no issues. We're thinking of staying here again maybe in the Fall. It is such a beautiful area.
The best hotel we have ever stayed at in America. Our premium room was fantastic and the food was nearly as good as the staff. The hotel is located at the center of town and rooms vary depending where you stay but we loved all that the hotel offers. The staff at the restaurant are the epitome of America and should not be taken for granted. We will return here over and over based on cost as amenities
Great location in the middle of town. Can’t say enough on the hospitality of the staff. Everyone was so nice and helpful. Check in was seamless. Complimentary tea time was a nice surprise. Loved the historical feeling the inn exudes. Will definitely come back here.
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