Great Western Bank

Come in and wait 5 mintune for one of 3 tellers to decide to be open! Not so great customer service.
9 years ago (06-09-2017)

This bank sucks. Whenever we ask for the district manager, they decline to give it to us. I believe I know the reason why - because they have something to hide. They treat their customers like crap. Their managers act like they are big wigs and in a small pond and should be treated with kid gloves. I refuse to honor such a way. They put their pants on one leg at a time just like their customers do. They better start answering their phones at GWB on Harlin Dr in Bellevue or they will be sent a letter to BBB on behalf of like-minded people who loathe said GWB. Or many of us will leave this this so called institution of banking and take our business elsewhere in which we are treated with far greater respect and that bank is called Cectris Federal Credit Union of Omaha - They rock & put GWB to shame. Sign, a past but never to late GWB customer.
10 years ago (08-09-2016)

This bank is full of smart people willing to work with a person. When my Son passed away I had to fill out a small estate affidavit..blah blah.. I did what I had to do but the people at this branch were the only people smart enough to know how to deal with my situation. They know me by name and are the best and smartest people.
11 years ago (20-06-2015)

I have banked with GWB for the last 6 years. They have been good to me. I only have checking and savings with them. Never experienced a loan with them. I LOVE the fact that I can have $4 in my account and walk in with a $800 work check and cash it and walk away with all $800 instead of waiting a business day or two like other banks do. I dislike their online banking. I also have an account with Wells Fargo and the online banking is much more up to date and sophisticated. This location is old and needs to be bulldozed and rebuilt in my opinion. Every summer it seems their AC quits working. You will go in and it is very muggy. The employees are sitting there drenched with sweat and that brings out the stink in the lobby. :-( All in all, not a bad bank, just not a lot of extras. 4 our of 5 stars!
16 years ago (02-06-2011)

This location is TERRIBLE! They have the customer service of an eel and when you leave a message NO ONE calls you back. However the staff on 93rd and Dodge and AMAZING and I plan on making them my home bank.
15 years ago (27-04-2012)