Great-West Life Assurance Company The

This is a terrible insurance company. The website doesn’t work 90% of the time and the customer service is awful. They wasted time time and delayed long enough to refuse a simple dental claim . For a child none the less . It took me two months to finally get a rep that actually called me back . A thank you to Chloe. Otherwise a terrible experience dealing with this company . Say away and choose another benefits company. I’m tempted to contact the media over this experience

THE WORST COMPANY EVER. I had benefits thru work 120$ bi-weekly for these benefits. Got pregnant and not a single coverage .. No semi-privet room ..nothing... that's not even the worst. Then to be off for sick leave then maternity leave .. they sent a 458$ bill.. even tho it is to my employers digression to inform them in off.. well you would think when I called to seek benefits they would get the just of it.. nope. Then 3 months after our daughter was born they had the audacity to send me a 8 HUNDRED dollar bill. Be carefull

Dr recommended leave was denied because they need more than "just a medical doctor's opinion"?? Case manager's comments: "anyone can write a note recommending leave" <- this was not "anyone" it was my family doctor. GWL is just another corner cutting penny pinching insurance company and not a supportive organization.

cant even give me access to my account or fix a bad password they sent me frustrating customer service transfers me saying it'll only be a minute took 2 hours before it hung up on me

Cozy environment, great food.