GoodLife Fitness Orangeville

Ok well I’ve been coming to this gym for quite some time. The staff used to be so welcoming and when you’d walk in they’d greet you and it would make you feel pumped for your workout. For probably the past 6 months or so when I come here, I have not been impressed with the reception staff. They seem on the younger side, doesn’t seem like an excuse to be impolite though. I haven’t had a single person greet me when I come into gym in a very long time. You are working in a fitness environment you are the first face people are seeing when they come into the gym, you should be positive, decent, friendly, encouraging. But I must say it’s unfortunate. You come in… they don’t make eye contact with you, almost barely acknowledge you. They are always on their phones, or joking around with other staff. I don’t actually see any of them actually really talk to gym goers. People wanna feel greeted when they come into the gym, not ignored. Do better.

I have been with this gym for over 3 years and I cannot say enough great things about it. The classes are amazing and really helps you reach your fitness goals. I have had the pleasure to work alongside some of the most devoted gym instructors. A huge thank you to Kelly, Ashley, Mel, Julia, Natasha, Alex, and, Tracy and Jenna for all your dedication. You will also be welcomed by the most warm fun loving staff at the desk when you walk in. If you are looking for a gym, I highly recommend this one!!!

Love the Orangeville Square Gym! Very clean.! Helpful staff. Julia manager was very helpful and inspired me with her story that I told my daughter and she joined the club. The classes in the morning are fun. Julia’s BodyPump class on Friday mornings inspires me to work harder and I enjoy this class the most. She makes it fun.

When I signed up things were great. Personal trainer was great staff was great! Then I had to quit going due to unforeseen reasons. I called multiple times to stop the personal trainer plan. I was told that there was a percentage that needed to be paid out and then it would stop. A month later after my third call and I’m still paying $420 every 2 weeks. I canceled my membership late October beginning of November.nThe staff don’t get their messages and no one returns phone calls. Seems as though it’s just all about the all mighty dollar for them. If there was an option I would have given a zero for their review just based on customer service. Don’t sign up for the extras, and if you do make sure you read every word and be prepared to keep paying.

The Group Ex experience has been off the charts lately! Instructors are leading top notch choreography with enthusiasm, professionalism and joy. No better example than BodyStep Wednesday eve, team taught by the dynamic duo Alex and Ashley. Clear instruction, options galore and the care and encouragement shown to new participants was simply fantastic. I was so proud to be a member. I hope the newbies enjoyed it as much as this oldie!