Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Prior to her passing, our Mom lived at Glenmore Lodge for the past 16 months. We were very impressed by the cleanliness of the rooms, quality of care, the variety of activities and the absolutely amazing nursing and care staff at the Megpie South. Mom could not have stayed in a better place and she frequently told us how much she enjoyed living at the Lodge. We can definitely recommend Glenmore.
Beautiful care facility. There are some lovely staff members, who have made a huge difference in my loved ones quality of life.nnThe meals are subpar. The quality of food is almost non existent, and the residents are usually denied second portions, if on the rare occasion, the food is edible.nThe meals consistently change from the menu that's provided to the residents, so they don't know what to expect.nThere are things that need to be addressed and corrected before I would ever recommend this facility to my loved one.
A huge thanks to Avana , Linda and Heather for all the work to have my mom placed where dad is. The staff is unbelievable, caring and compassionate! Great place and highly recommended, the care my dad has received is top notch and I know my mon will get the same care to. Nice to have peace of mind knowing they will be well taken care of.
Be aware... While the care staff may do their best to look after your loved one, the corporate management of the facility prioritizes profit and liability management over the quality of life of their patients.nnDrug em up to keep em quite is the unofficial policy around Glenmore Lodge, if you don't like it they will put you on warning that any incident may result in them kicking your loved one out...they will call an ambulance and have them dropped off at the ER in the middle of the night if that's what suites thier mood.nnAlso, the meals are uninspired and institutional.nnI understand how challenging it can be to have a loved one in care but please be careful before choosing Glenmore Lodge, because when it counts they will let you down.nnGlenmore Lodge is not a place to go live out your final years, it's a place to go wait to die.
I am a Licensed Companion Caregiver provider in the City of Kelowna and I visited today a Resident at the Glenmore Lodge and had the pleasure of meeting the Executive Director Ivana … I had to take a few minutes of her time to tell her how wonderful my first impression was at her Lodge ! It was like one big happy family ! Her staff is outstanding! The Resident I take care of I will be sending a note to the family who live in Toronto how I felt today coming into this care facility… that their loved ones are well looked after ! Thank you Ivana !nNow having said the above I also visit a Resident at their sister care home Lakeview Lodge West Kelowna Sienna group and I dread my visits there .. it is the most unprofessional administration staff I have ever run into ! At this time I would never recommend this care home !nRespectfully submittednRetired from Teck Corp. after 35 years servicenOver 50 years in the workforcenNow work as Companion Caregiver to our Elderly