Gateway Mechanical

I am biting my tongue as I hope that this can get rectified but $1667.00 to replace 3 thermostats!!! Thermostats themselves being sold to me at 3 times as what I can walk into any supply store and buy them for?? I am trying to get through to the Manager, but I am being sent to the person that takes care of invoicing?? This is a managerial problem not some poor person that has may not have any authority. Stay tuned as, if this does not get straightened out, I will post all of the gory details. Got things worked out to a degree. It turns out that part of the price was a late invoice from January with a "completion" date the day I got my work done - a bit confusing. Received a bit of a labor credit and decent thermostat credit. Ok with the value now, but I am not sure how I had to ask about the mark-up on parts. Clearly, someone there should see that it was excessive. I will consider them again but I will double check on a few things prior to hiring again.

Somebody from this company was driving very aggressively towards my wife this morning on highway 14 out through tofield. She was driving as per her visibility and I, as a plumber and really just as someone with common courtesy, find it very unprofessional let alone dangerous. There is no need to ride right on some and blind them with your brights. You are the people that cause accidents. Get a grip on your impatience and ego.

I havent used this service personally, however, one of the employees is constantly parking the company vehicle in front of our house. Always right in front of our walkway. Our guests always have to park farther away!

Called Duane for an urgent request and he had someone here that same morning. They were so quick and friendly. Definitely recommend them.

Duane Anderson with gateway mechanical did an awesome job planning a maintenance plan that works for me, I feel confident in the plan and look forward to reaping my rewards.

Great service, guy cleaned up after himself and made sure I was aware of what he was doing the entire time

Great staff, beautiful building. I would use them for any of my project needs.