Gadgets Plus

I came into the store on Sunday August 27 2017 so someone can fix my boyfriends phone. I was accompanied by my boyfriends mother and we both went into Gadget Plus thinking they would fix the phone and there would be no more issues. Instead it has not stopped glitching. I could not go into the store after that due to family issues and the owner has made it seem like it was my fault for not going back to get a refund or to fully fix the phone. Really bad customer service. None of the employees stated any store policy which another person who reviewed this place said as well. Instead we got "Okay it'll be fixed in 45 minutes for $60." Til that day the phone has been getting worse and worse and Gadget Plus has failed to rectify the issue. Very rude people. My boyfriend did not test the phone at the store. He came to the store to know what the hell was going on with a supposed fix phone. I do not even live in the area!!!. And I was dealing with family issues which is why I could not make it into the store.The phone continues to get worse and worse due to it being half fixed! I was naive to believe that when someone says "Oh yea we'll fix it for this amount, for $60 that it would actually be fixed. Nor you or your employees said to test the phone to my boyfriend, to my mother in law or myself prior leaving your store. That is a false statement and the fact that it is continuously being brought up is a lie.
7 years ago (07-11-2017)

I came into the store on Sunday August 27 2017 so someone can fix my boyfriends phone. I was accompanied by my boyfriends mother and we both went into Gadget Plus thinking they would fix the phone and there would be no more issues. Instead it has not stopped glitching. I could not go into the store after that due to family issues and the emptiness have been emailing made it seem like it was my fault for not going back to get a refund or to fully fix the phone. Really bad customer service. None of the employees stated any store policy. Instead we got "Okay it'll be fixed in 45 minutes for $60." Til that day the phone has been getting worse and worse and Gadget Plus has failed to rectify the issue. I do not even live in the area as well. Very rude people
7 years ago (14-10-2017)

Very nice staff, good service. I recently purchased an s6 and its been working fine since. It came with a free screen protector and case, how awesome is that!
8 years ago (21-03-2017)

Great prices for screen protectors and cellphone cases I recommend it they also fixed my cellphone screen a couple of years ago and did a good job and they charged a fair price. customer service can improve but overall they are good.
8 years ago (24-10-2016)

Very good service, bought an iPhone 6 (refurbished), works well, i have no issue
8 years ago (21-03-2017)