Fred Meyer Pharmacy

I can't even put into words how frustrating this pharmacy makes me. First of all they are never accurate on how much time it will take to fill a prescription. You will go up to the window 2-3 times and hear "It will be another 10 minutes or so." Please just say to come back 30 minutes later instead of me wasting my time. I understand they are understaffed sometimes, but no one likes being given the wrong information multiple times. Second, if you are diabetic PLEASE choose another pharmacy to go to. My husband is type 1 diabetic and I visit this pharmacy a lot for his insulin. I wish I was joking, but on several occasions they gave his prescription away to another customer because he didn't pick it up right when it was ready. I'm not meaning days later, if you don't pick it up an hour or so after they call they will just give it away to another customer. The last time I checked there isn't an insulin shortage, so why are they giving his insulin away to other people? Also, my husband's insulin pump stopped working recently and he needed to get an emergency supply of different type of insulin. He called to confirm it was there for me to pick up and when I got there they said, "Sorry, but we ran out this morning." In what realm of existence is this okay? I've already filed multiple complaints on this location and it never gets me anywhere. We only go to this pharmacy because this is where we go grocery shopping. I'm going to start making calls to find a better pharmacy that actually takes care of their customers.
8 years ago (09-07-2017)

After this prescription I will no longer do business here. 4 times they have tried to charge me dble and coded the meds incorrectly...thats 4 months in a row.. and the woman there is so rude...wow. then 2x meds where not filled and had to come back next day. Yup... I'm done doing business there
8 years ago (11-09-2017)

Completely incompetent staff. They tried charging me double what my prescription should cost. I asked if they coded it improperly because the cost shouldn't have changed. They were adamant that they were correct. When I spoke with my insurance, they said Fred Meyer coded it wrong. I called Fred Meyer back and instead of admitting their mistake, they put me on hold and would not get back on the line, so I had to hang up and dial them back multiple times. to get a straight answer.
8 years ago (30-06-2017)

I go here regularly and have always had perfectly fine service. An automated email or text when your prescription is ready would be nice.
8 years ago (26-04-2017)

The lady pharmacist treated me as a 'drug seeker'. Despite the FACT I hadn't filled the Rx for 9 months. Bull****. I feel because I'm on the state Oregon health insurance. Prejudice!!
8 years ago (08-05-2017)