Frazier & Son

It was a pleasure working with the folks at Frazier & Son. The initial delivery had an issue with one piece (manufacturer defect, nothing to do with the store) but it was taken care of without any issue or debate. The store ordered a new piece and when it arrived delivered it on our schedule. Very professional staff in the store and the delivery guys. I will be shopping here next time I need furniture and will highly recommend to my friends and relatives. Extremely satisfied, Mark & Donna
7 years ago (30-11-2017)

I am very disappointed with the service team. I bought a couch which I absolutely love, it is a lazy boy and is very comfortable. However, there are to many dishonest people working at this company. When I bought the couch the sales rep told me that billing would start upon delivery of the couch. I have a sales receipt showing that I picked the couch up on August 4. I received no bill in September so I called to find out where that was. Come to find out, the person whom I spoke with said that, "Oh, we (Frazier & Son) never started the billing process. It is started now and you will receive a bill shortly." STILL HAVE NOT RECEIVED BILL. To make matters worse, I went back to this store to get this straightened out because I wanted to buy more furniture. The sales rep I spoke with this time, the same lady who sold me the couch, told me that, "I never told you that the billing would start upon delivery of item." Truth is, yes she did. Then I told her about my conversation I had with someone at the store about the billing process not being started, this woman again told me that that wasn't true. I WISH I NEVER OPENED AN ACCOUNT WITH THESE DISHONEST PEOPLE! I need to furnish my whole house and guess who will NOT be getting my business? The dishonest people at Fraziers, that's who.
7 years ago (18-10-2017)

I found the prices to be very high......l bought furniture in there about 10 years ago. I was very happy with the price and couch, which I still have today....a quality piece does not go out of style I'm not looking for cheap prices cause with that comes cheap furniture, but I couldn't find anything in there that was reasonable , I'll have to shop somewhere else
7 years ago (13-11-2017)

Sales staff super friendly and willing to help with any questiobs
7 years ago (29-11-2017)

Pleasant and easy shopping experience, large selection. The delivery arrived exactly on time, and the men were clean, helpful and polite.
7 years ago (14-09-2017)