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Reviews, get directions and information for Food Basics

Food Basics
Address: 701 Pine St, Sault Ste. Marie, ON P6B 3G2, Canada
Phone: (705) 949-8929
State: Ontario
County: Algoma District
City: Sault Ste. Marie
Zip Code: P6B 3G2


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 8:00 PM

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Reviews
Friday, Aug 2 5pm. Was in line to purchase groceries. Cashier walked away no explanation. Another customer came along asked where is cashier. An employee walked by. The customer asked Is there someone at this checkout. The women yelled repeatedly I’m clocked out Don’t speak to me. You have no right to talk to me when I’m clocked out. The customer said I’m just asking. The women walked away , a couple seconds later she came back with a man following her. The customer said I was just trying to find out if the cashier is coming back. The employee yelled You have no right to talk to me You are rude. The fellow behind said You were rude I saw the whole thing. Even though he was not there during the occurrence.nAs a customer we have no way of knowing if an employee is off shift. It would have taken two seconds to give a polite answer.nI think this womans total lack of customer service skills was appalling.nPs the cashier also could have said Ill be right back but she said nothing.nTotally unpleasant experience.nThese two could use a few classes in customer service
Prices are too high there for a lot of things yet the cashiers are nice
If I could give negative 10 that's what you would get. Planned on do a large purchase today however very poor service. I was struggling getting a cart the cart person looked at me and just smiled didn't offer any assistance, I complained at the checkout and got nothing but excuses. Blaming all young people of having no customer service. Well let me tell you you as a business need to train your staff on what customer service is and expected each time they work. The cashier also stated that they are not trained shame on you as a company. So needless to say you only got 40 dollars out of me today a few things that were needed the rest of my groceries will be bought else were.
Simply the best grocery store for affordable and good quality fruits and vegetables.nnAlso very competitive in the dairy and meat departments. I bought this fruit below just days ago.. it's March , in Canada, so obvious to say food basics goes gets the best available . Highly recommend if you live in Sault Ste Marie Ontario
Came her so many time but today was the worst experience. Customer service is the worst. Rather than helping the customer to pack the groceries giving attitude and telling to do fast. Giving the statement that they are separate order she put all the item in one. Such a rude behaviour hope the manager see this and teach some politeness and good behaviour.
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