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Reviews, get directions and information for Flat Top Grill

Flat Top Grill
"At Flat Top, we invite you to Eat Adventurously. Create your own bowl from over 80 of the freshest, exotic ingredients or try Chef-crafted classics made from the finest ingredients."
Address: 30 S Wabash Ave , Chicago 60603, IL, US
Phone: +1 312-726-8400
State: IL
City: Chicago
Zip Code: 60603


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-22:00


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Reviews
We stopped in for dinner with a group of 5 people on a Friday evening. We asked if my two daughters could share one bowl and were told that is not allowed. Then we said they will order one entree off the menu and split that and again we were told that’s not allowed. When we looked at the server like she was crazy, she said her manager doesn’t allow sharing food. That is the first time we have ever experienced not being able to order one entree in a restaurant in Chicago and be able to split it between two people. We have never heard of such a ridiculous rule. My daughters do not eat large meals, they weigh less than 100lbs and prefer to remain that way. In the end, all 5 of us ordered the Create your own bowl option and just like I said, my two daughters were not able to finish even half of their bowls so they had to take it home. The only silverware on the table was a fork for each person, so when I asked for a knife, the answer I received was “I’ll check if I can get one”. What kind of answer is that? The restaurant doesn’t have knives? The server never brought a knife and didn’t mention anything about it again. Also, they didn’t refill our water until we asked for more water. Keep in mind this Create your own bowl option does not allow you to add your own protein, you have to tell the server which two proteins to add to your bowl, for example, Chicken, Sliced Sausage, Pork, or Sirloin Steak. You can add Shrimp, Scallops, Salmon or Ribeye steak for an additional cost. With all of that said, the food was good but I won’t be taking my family to this restaurant again, nor will I meet any friends there for lunch or dinner. Vegetarian options: You can select the create your own bowl option and decide you don’t want protein and only select vegetables.
We went for a late lunch around 3:30. Store was pretty slow, but the people there seemed to be enjoying the food. I was impressed with the amount of options they had for the make your own bowl. I got the hellfire shrimp. It said it’d be spicy on the menu, but it was not. It was good but nothing special. Bamboo shoots in my food were very grainy which made them difficult to chew. I don’t think they’re supposed to be that hard to chew but it’s been a while since I had them last. My throat has been extremely dry since I ate my leftovers last night and it was dry after I ate at the restaurant. I think it’s because of how salty the sauce was. It didn’t taste too salty when I ate it though. Food came out very hot so it had been freshly cooked. I felt the signage was confusing for the poke tacos. I asked for “a combo” because I thought it meant I’d get a taco with tuna and crab based on the way it was written on the sign. My server came back with three tacos which contained a taco with just tuna, one with just crab, and one with both crab and tuna. It was good but for a college student who’s trying to stay on a budget it was a bit annoying. Our server was friendly. When I asked about portion sizes and if it was big enough to share, I was told it’s enough for one person. While this is technically true, the bowls are pretty huge so I was only able to eat 1/3 of my food I normally finish my food at restaurants. I felt like I was misled just to make the restaurant more money my friend ordered a second bowl. Bowl could have easily been shared in my opinion. My friend’s food barely had any sauce so it was pretty dry. She had gotten one of the chicken bowls off of the menu. Overall the food was fine but nothing special. Same with service. I’d recommend going somewhere else.
The food was really good. We enjoyed the staff. We received our food and drinks really fast. The food could have been seasoned more, and the drinks could have been stronger, but it wasn't that big of a deal. I would still recommend this place for everyone.
Might just be my new favorite!! All the stars! The food is unbelievable and the new Poke tacos are to die for!! The people are incredibly kind. We have been here for Happy Hour and never had a chance to eat. Made a special effort to be here first thing when they opened before leaving town to make sure finally ate food. Juan, the regional manager, is the absolute best!!
A lovely new experience where we could customize our own bowl and they would grill the meat and add cheese to the bowl! The sauce selection is important as it is the key to the taste. They have enough sauces for you to try everytime you visit. Overall an interesting place and it got pretty busy after we got there. Very accessible by foot as well.
Interesting concept. Food was fresh and tasty. While my noodles were very hot, temperature wise, the bowl of ramen was merely lukewarm. Still, it was ok. Service was good, quick. Good choices available on the menu.
I took myself on a date today Saturdaythe food was just OK it taste like the Chef was rushing to cook our food because it was so busy. I was there around 5:30pm -7:10pm I ordered a Mojito which was horrible sent it back for a Heineken. Did not care for the bartender not good with customer service One of the managers African-American female was very helpful. Probably will not return prices are very high.
Juan the manager is awesome he definitely take care of his staff and the guest, the food and the drinks are always good Food: 5/5
even panda express tastes better than this. the fried rice was dry and tasteless. the ramen tasted like it was frozen or came from prepackaged. do not eat here or you’ll be wasting your money.
The food is good and it's a fun experience picking out literally every bit of what makes up your meal, but the price is fairly steep considering the portion sizes. On the other hand, the kids bowl is the same size but costs massively less, so I'm not quite sure what's going on there. There is a decent selection of adult drinks but their beer list could be expanded.
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