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Reviews, get directions and information for Five Guys

Five Guys
"Your nearby Five Guys at 10 Cornerstone Square in Westford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef there are no freezers in our restaurants, double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!"
Address: 10 Cornerstone Square , Westford 01886, MA, US
Phone: +1 978-692-6008
State: MA
City: Westford
Zip Code: 01886


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-22:00


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Reviews
If you go to Five Guys you need to know the portions are huge. A "cheeseburger" is really a double. The small fries are plenty for two people. Good milkshakes...super thick. Restaurant atmosphere is very simple.Food: 4/5
This place is supposed close at 10 pm. We were inside by 9:45 pm. We were kept waiting until way after 10 and then one of the staff came over to the counter to say, “we are closed for the night…I don’t know how you got in…our doors have been closed for over 40 minutes…we cannot serve you”. Such a shameful, disappointing, and disrespectful moment. Food is great at Five Guys but issues like this taint the name. Management needs to do something about this.
Not very clean in their took along time to take my order and even to receive it because of the fries I gess but the drink machine was really no flavors available all out of order and also the burger I ate wasnt really cooked that good
Five guys is a chain so you generally know what to expect, however this location is the slowest of all I've been to and the burgers were thin and overcooked. Could have been Whoever was cooking that day, but having been to several five guys,I know this a location I'll be avoiding just on case the same cook is working that day.
Five Guys, imo, offers THE BEST burgers around anywhere I happen to find myself. These heavenly burgers are grilled to perfection and are so juicy for such a regular-sized patty! You can customize your burger any way you like with a slew of condiments that don't add any extra cost to your order. Their grilled cheese sandwiches are to die for, and their fries are delectable, fried in a peanut oil. Their shakes are incredible with several options to choose from to satisfy your craving! Having said all this, you will be paying for the quality you get. Before gratuity and tax, it cost $58 for 4 LCs, 1 LBC, 2 shakes and a Little Fry. But that was enough to satisfy a family of 3! Considering the price of Five Guys, we go about once a month as a treat to ourselves. Kid-friendliness: Open dining experience with a comfortable atmosphere. Though there aren't any play area options like you'll find at McDonald's. Parking: Where this Five Guys is located, parking spots can become limited at their busiest hours of operation. Wheelchair accessibility: The entrance is wheelchair accessible but with only a couple of handicap accessible parking spots.
Very bad customer service! This place should be open until 10pm. However, it often closes at 9pm while they still take orders online. It's awkward to come to pick up your pre-paid order just to see CLOSED sign on its door! The management team needs to be trained properly!
Let's start at the beginning: when ordering, I had to repeat my order three times even though I was speaking very clearly, loudly and slowly. I ordered a little cheeseburger with lettuce, tomatoes, onions and mustard. Finally my order gets placed correctly. Next, I wait. Looks like it's going to be a long wait, because there are at least 20 people waiting in front of me for their orders. 30 minutes yes 30 pass and very little people have been called for their order who are waiting. At this point I'm considering cancelling my order and getting a refund. The employees are yelling at each other, and one of the employees is almost in tears. It is not a very pleasant wait. Suddenly, out of the blue my order gets called, surprisingly ahead of many of the others who had been waiting longer than me. I felt bad for the other customers as I squeezed past them, verified that it was my order they called, grabbed my order and headed home. When I got home I was very disappointed to discover that I received a plain cheeseburger with absolutely no toppings. What a waste of time and money. I will not be returning until this place receives new management, which it clearly needs.
Went to get a order and the employees were too busy arguing about what manager to talk to and not talk to. according to the one with long hair that was supposed to be cooking "M.J isn't the one you talk to, and she even will look at you like why you talking to me" just so I can put some of the context of the argument here. I walked out obviously with out my order.
What happened to this place? Messy floor, table, and chairs. Both soda machines didn't work. They had no ketchup. Need I say more? Burger was good tho.
Great burgers, very tasty and fairly big plus you can add lots of extra add ons atmosphere charge. Free peanuts were a nice touch.Food: 5/5
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