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First Interstate Bank

  1. Old Farm District
  2. Deschutes County Bank

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First Interstate Bank in Bend, OR offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at Bend South will help you reach your goals.

First Interstate Bank is a community banking organization headquartered in Billings, Montana. With over 80 locations across Montana, Wyoming and South Dakota, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.

Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.



"First Interstate Bank in Bend, OR offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Bend South branch will help you reach your goals.First Interstate Bank is a community banking organization headquartered in Billings, Montana."
Address: 61250 S Hwy 97, Bend, OR 97702, USA
Phone: (541) 388-1040
moc.bif@gnitekram
State: Oregon
County: Deschutes County
City: Old Farm District
Zip Code: 97702


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Reviews
Horrible customer service. Used the drive through to make a simple deposit. I asked the woman working the window for a deposit slip and as I was sitting in my car filling it out, she glared at me the entire time. It was as if I was majorly inconveniencing her. So rude and completely unnecessary. Don't work in customer service if you can't be polite and nice. So happy to be doing my banking across the street at OnPoint now.
Pretty bad overall customer service here. Occasionally the tellers are friendly. One of the Bankers was very friendly, but messed up the account. Another Banker was unfriendly and abrupt. Im guessing from the last review, management is the cause. Go to another branch if you can.
They have gotten worse and worse! Super slow, always such a pain. Let's start with the branch manager and his attitude. A couple of times I have had the displeasure of his attitude. He never could figure out my SBA loan which after multiple times and paperwork with these guys...I did myself...with success. Derek is very full of himself but doesn't seem to know much about running a business or treating other business owners correctly!
••Edited•• BOTC was an awesome place to bank. BOTC was recently acquired by First Interstate Bank, another home town style, regional Bank. FIB has done a tremendous job keeping the same atmosphere and local feel and local connection that BOTC had cultivated through its years of operation. Staff is still very friendly and knowledgeable. Transactions are quick, easy and accurate. No problems whatsoever. Even like the mobile app, it works great. Also, the name of the new owners of BOTC is "FIRST Interstate Bank," not sure why it's only showing up as "Interstate Bank."
Been with BOTC for 10 or 12 years and we have found them to be friendly, for service and to help you out with anything you need. Excellent place to do your banking. Jim K.
Awesome place to do business banking! Switched from BofA since their not really helpful to small business needs! Thank you First Interstate Bank
don’t use this bank, they wouldn’t cash my employees checks even though the bank was open and there was money in the account. It caused a bunch of confusion! they will make you look like a joke...
The staff are not only friendly and informed, but extremely helpful.
Very, very slow service with attitude
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