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First Interstate Bank

  1. River West
  2. Deschutes County Bank

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First Interstate Bank in Bend, OR offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at Bend Downtown will help you reach your goals.

First Interstate Bank is a community banking organization headquartered in Billings, Montana. With over 80 locations across Montana, Wyoming and South Dakota, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.

Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.



"First Interstate Bank in Spokane, WA offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at First Interstate Bank Spokane Downtown Branch will help you reach your goals.First Interstate Bank is a community banking organization headquartered in Billings, Montana."
Address: 1100 NW Wall St, Bend, OR 97703, USA
Phone: (541) 385-6200
moc.bif@gnitekram
State: Oregon
County: Deschutes County
City: River West
Zip Code: 97703


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Reviews
I have had an exceptionally horrible experience with First Interstate Bank and I have only been with them for several months. If you value the safety and security of your money please go elsewhere. I had my debit card number stolen and a purchase made that was not mine. I immediately called to inform them and was questioned if I was sure it was not me. They did not credit my account and I was told I had to go online to fill out a debit card dispute which I did. Was supposed to be contacted within 5-10 business days regarding dispute. No one ever called me. Just got a letter informing me it was denied because I have made purchases with the company before. Already moved my money to another bank as I do not trust them to secure my money. Most other banks will credit your account if this happens. I highly recommend going elsewhere.
Looks like the service hasn't changed much from when this used to be Inland Northwest Bank INB. At least back then they supported local businesses. I'll recommend Numerica across the street or even BofA with their fees than this place. Worst banking service in Spokane.
Extremely unacceptable performance. Customer service has severed since First Interstate took over INB.. Drive thru lady doesn't greet you anymore, they forget to give you your cash-back, and thanks for the great customer service.. None of their branches are open on Saturday's anymore what the hell is up with that!!!!!?????. Thank you for the "increase" in customer service Billings. I'd have to miss an hour of work now to get to the bank.
This bank bought out our bankINB since then we have never had a direct deposit from SSI or Pension post on time. Up to three days waiting. INB never ever did this!! Looking for a new local bank today! Customer service no help.
In today's fast paced world we sometimes forget how important business relationships are in our daily lives. Today, we do things on line! We Facebook or text or scan a check using our phone. It's convenient but not personal. Sometimes you just need to know a person with whom you can ask a question and trust the answer. INB, especially the location on 57th in Spokane, takes BANKING to new heights! Just like the old days when you knew the banker and the bank employees knew you. "Hello Mrs. Smith", or "how may we be of service" was their way of saying "you, the customer, make our day important". Here is our story. We changed our complicated banking processes from another local bank because they forgot that we were not just an account number. The whole staff at 57th INB exercised great care in helping us make the complicated transition......in fact, they made it easy and simple.........which was just what we were looking for in "our" bank. It is our pleasure to give them 5 stars as a great example of relationship banking........Thank you to the mother ship in CDA. You would have thought we had millions to deposit, not just the humble beginnings of a new business. Great service, great employees and oh yes, "how can we help you?"
The customer service has gone down greatly since it is no longer INB. Horrible place to try to access your money. Online banking has been not working correctly. After 2 months of all the problems finally closing my accounts.
I currently hold two treasurer positions and have been banking with INB bank for a long time , since first interstate bank took over they can’t seem to get anything right . I can’t get any answers and I can’t get any information . Banking has become very frustrating .
Very helpful and polite, knows people by name and is just an all around a great air.
One of the worst bank in US I don't recommend it !!
Good people with excellent service
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