FedEx Ground Terminal

First of all i got a paper telling me to go get my package there. As i couldn't go, i asked if i got get it the next day. I was told no...It was 4:30pm when i called. I asked if i could get it that same day then as they are working 8am to 8pm. I was told that their drivers couldn't redo it...I mentionned that they could send the package to a fedex counter near my house in my city then. Then again i got a no. I simply decided to tell them to return the package to the sender. The next day i am receiving a call asking me to go get the package. When i mentionned that i asked to send it to the sender, i was told that i never asked that...Which i did...The people there didn't want to do their job right at all...The service SUCKED BADLY! Few days later i received a call from a lady from higher in fedex to apologize to me and my fiancé for all the problems that your poor service caused as the packaged never reached us and it was christmas gifts...for the kids. I appreciated the apology from your higher lady that called us tho. Thanks to her!
7 years ago (24-01-2018)

Great service
7 years ago (10-09-2017)

pas évident de trouver l'entrée
8 years ago (28-02-2017)