Family Medicine Associates

This office has way too many patients that it can (professionally) handle. Better off at Urgent Care if you need something right away.
8 years ago (09-11-2017)

I have used FMA since moving to the Ithaca area and I am very satisfied with their professionalism and courtesy, especially Christina in the front office. She always has a smile on her face and goes the extra mile for the clients. The nurses and aids are all professional.My Dr. is Midura and he has basically saved both my life and my wifes thru his care.
8 years ago (14-07-2017)

This medical practice is sad. Every time I arrive for an appointment, even for quick simple procedures, I end up waiting at least an hour just to get into a patient room, where I sometimes wait another 30 minutes or more. I had to leave in the middle of an appointment because I had waiting 1.5 hours and never even got to see a doctor. On top of that, they've disabled their answering service, and my doctor has failed to refill my prescription twice now creating serious inconvenience for me. I'm pretty much ready to switch to a completely different office. I do not recommend becoming a new patient here!
9 years ago (15-01-2017)

I used Family Medicine for about 2 years. In those 2 years, I've seen and heard the front desk staff not only comments on a patient's disease (including the patient's name) but actually make fun of patients because of their disease. After my Primary care doctor left, they not only did not inform me but actually got angry at me for not having yet chosen a new primary physician. Now, my latest and last time visit to this facility, the doctor made me wait 2 hours (I actually thought they forgot me in the room) and refused to run any tests on me if it was not related to the Flu because as she puts it: the only thing she was concerned about right now is the flu and if I wanted to discuss anything else I should make another appoint. (and of course pay for it again). Also, be prepared to meet a series of doctors and nurses that are just not that happy to see you. In a way, it's like if the most incompetent people on Earth just decided to open a Medical office.
8 years ago (20-05-2017)

Admin staff are fierce gatekeepers...they won't even talk to you until you show them your insurance and then will blow you off if they aren't affiliated with it, even if you tell them you will pay in full and that your insurance will reimburse you directly later. Very formal to the point of being unfriendly and definitely do not seem interested in you as a patient... Apparently just as a source of steady revenue. This after I was referred by a long-time patient of one of the doctors. When I was "disconnected" after having been placed on hold after about my 5th call to the place, I gave up and spoke to another doctor's office that had been recommended to me by a different friend, and I was immediately struck by how much nicer they were.
9 years ago (06-07-2016)