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Reviews, get directions and information for Fairfield Inn & Suites by Marriott Jackson

Fairfield Inn & Suites by Marriott Jackson

About

Sherry Felkey, the General Manager, has been with TMI Hospitality and the Fairfield Inn & Suites of Jackson for 20 years as of the summer of 2017!!! She is available to help with all of your questions, comments or concerns!!!

Story

Located a short 7 minute drive from Jackson County Airport, our Marriott hotel is the ideal stay for business and leisure travelers visiting the Jackson, MI area. This hotel provides all of the amenities you could desire for your stay. Each hotel room and suite includes free wireless internet access, a flat screen cable TV, a work desk and fresh linens. Each day, wake up to a complimentary breakfast buffet including hot and healthy options. Our hotel is located near a variety of restaurants and attractions to keep you busy during your stay in Jackson, MI. We are located near Michigan international Speedway, Jackson Speedway, Westwood Mall and Cascade Falls. Jackson, MI is host to a number of local events including the Faster Horses Festival and the Michigan Wine Festival. Marriott Rewards members will earn points while staying at the Fairfield Inn & Suites Jackson.

Address: 2395 Shirley Dr, Jackson, MI 49202, USA
Phone: (517) 784-7877
moc.ytilatipsohimt@ffimnoskcaj
State: Michigan
County: Jackson County
City: Jackson
Zip Code: 49202


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
We did not enjoy our stay at all. When I checked in staff was very unfriendly, no welcome or anything. Was handed our room cards no mention of what room, breakfast or pool hours, nothing. Elevator was scary and slow, everything seemed outdated. I ran a bath for my son and luckily checked it before filling the tub, out was on the middle setting and was scorching hot. We were there for a hockey tournament and the hotel was not accommodating at all, you'd think with 3 teams staying there they'd be a little bit more accommodating of the groups. The only staff member that was friendly was our housekeeper. Also seeing staff standing outside the entrance smoking is really not classy. Especially when you have guests at the front desk and no one there to help them. Will not return to another Fairfield inn again.
7 years ago (04-02-2018)
Rooms were clean. Staff was nice. Enjoyed the Breakfast selection. I needed two pack n plays one came with a sheet the other came with something else that went over the crib that neither my husband or I could figure out. Asked for a other sheet instead and was given a full bed sheet staff didn't seem to know how the other "sheet" worked for the pack n play. Overall pleasent experience.
7 years ago (27-12-2017)
It was nice and clean. Free WiFi and breakfast. They even had fresh baked cookies out throughout the day.
7 years ago (24-04-2018)
good service and good value for money
7 years ago (23-05-2018)
The staff here was very helpful and polite. Especially the guy at the service desk, as I am not good with names. The room was clean and we had no problems whatsoever. I'd stay here again if I needed to come to the area again.
7 years ago (12-01-2018)
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