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Reviews, get directions and information for Factory Direct

Factory Direct
Address: 7190 Morrison St, Niagara Falls, ON L2E 7K5, Canada
Phone: (905) 358-1708
State: Ontario
County: Niagara Regional Municipality
City: Niagara Falls
Zip Code: L2E 7K5


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
I will never buy anything expensive there again. Bought a laptop and had to return it because it was constantly freezing. Now I'm stuck with a gift card because they don't return your money. Also when I went in to buy something else with that gift card, I stood at the cash for several minutes and no one came. There was an employee opening boxes right behind me and he could not be bothered to let the cashier know I was there waiting. So I just walked out. The cashier was outside having a smoke. Not impressed.
7 years ago (13-03-2018)
Always a helping hand and friendly smile! I have shopped at this location several times and whether it was to buy, exchange or just browse, the staff has always been exceptionally kind and eager to assist. It is always my first stop when I am shopping for that special item or just want to look around. I always recommend my family and friends to try Factory Direct first before shopping around.
7 years ago (26-03-2018)
Good prices and an actually help staff. Which is saying something, because they generally have an above average customer demand per employee then other stores like it. As well they're good with returns
8 years ago (27-01-2018)
Good deals on brand name and off brand electronics - why spend more when you don't have to??
7 years ago (27-03-2018)
Found exactly what I went there for. Researched on the website first and they even let me take things out of their packaging to try them out.
8 years ago (20-01-2018)
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