Extended Stay America - Fishkill - Route 9

This place received 1 star because we couldn't give it a zero. We booked a room for one night stay, on the day that we were to stay we arrived early (11 am) & was told we couldn't check in @ that time very truly was told 3 pm we were to check in. We left because of a function that were attending in the area with other family members. We returned back to the hotel @ 9 pm & was told that we didn't have a rm & that we were booked elsewhere was provide a # to call by the clerk @ the desk who was on the phone w/someone & was given that # to call. The clerk could not tell us where we had been relocated. The # provide of course automated & it was closed for business & to call during normal business hrs. This place actually gave our rm to someone else but, they were not courteous enough to tell us that!! The manager from the place did not come out of his/her office to provide further information as well!! We did receive our refund from the third party that booked us @ this location & filed a complaint for the treatment we received from this place. Worst service & place ever!!
7 years ago (12-10-2017)

It's an ok hotel. Nothing fancy. Beautiful mountain view. Staff is really friendly. You also get passes to the nearby gym with a pool and a cafe. Outdoor patio as well. Close to places to eat and get coffee.
7 years ago (23-09-2017)

My stay at Extended Stay America in Fishkill was most enjoyable. I enjoyed the room which had a stove, full refrigerator and an adequate living room. The staff was very helpful and courteous and the facility is clean. I would recommend and return to this hotel.
7 years ago (21-08-2017)

It's clean and pretty nice. The prices are decent.
7 years ago (07-11-2017)

The room was not clean. The sheets hadn't been changed, there were little black curly hairs all over the bed, when we brought this to the attention of the front desk staff, Shea (or Shay), he stared at us blankly, made no indication that he was going to solve the problem, and then when we got back hours later, the sheets still had not been changed. We slept in dirty sheets. Then they refused to offer any sort of refund or discount to compensate us for our trouble. Avoid this place at all costs!
7 years ago (29-08-2017)