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EPIC GRILL SILOGS

  1. New Westminster
  2. New Westminster Bakery

Reviews, get directions and information for EPIC GRILL SILOGS

EPIC GRILL SILOGS

About

HOME OF THE PHILIPPINES' BEST SiLogs and Sansrival.

Story

http://foodiegram.ca/2016/10/07/epic-grill-silogs/

Address: 538 Ewen Ave, New Westminster, BC V3M 5B8, Canada
Phone: (604) 515-8922
State: British Columbia
County: Greater Vancouver
City: New Westminster
Zip Code: V3M 5B8


Opening Hours

Monday: 8:30 AM – 4:00 PM
Tuesday: 8:30 AM – 4:00 PM
Wednesday: Closed
Thursday: 8:30 AM – 4:00 PM
Friday: 8:30 AM – 4:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 9:00 AM – 4:00 PM

Update Info

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Reviews
Epic?! Epic fail maybe. What's the difference between fact and reality?... um... yeah... nothing. They are the same thing, genius! Um... yeah that still doesn't make sense... Maybe the problem is you write like a 6 year old... Yeah no one is coming back, our friends, family, coworkers and anyone else who sees your horrible attitude.
7 years ago (12-03-2018)
Excellent little Filipino restaurant, what a great find! Very welcome and friendly staff, they helped us understand what each of the menu items were and decide on what to get. The portions are good and everything tasted wonderful. Enjoyed the leaching and wing silogs - was very pleased. Unfortunately didn’t have room for dessert but they look yummy!
7 years ago (11-01-2018)
Rude owner! Stay away! Don't take my word for it just read their own words responding to the reviews. Unbelievable! All they know how to do is drive away customers! Whatchu talkin about Willas?!!! If laid out the menu? What?!... ...and you haven't addressed the fact that you're rude to your customers. Every reply you make just adds fuel to the fire.
7 years ago (12-03-2018)
Very Rude, sarcastic owner. Food was just average. Not much selections on the Menu. I will never come back to this restaurant again. If you want better menu and service go to Manny's grill & Silogs on 6th st Burnaby. TO EPIC GRILL OWNER: No you don't remember correctly because we NEVER insisted to pay -$1 for our Bangsilog... Our issue was we were trying to explain to you how we understand your menu.. It was confusing for us.. 3 adults so why do you have to be rude and defensive about it? Why do you have to compare us to "white" people and 6 yrs old? Why do you have to talk rude to us? Can't you just explain nicely so we can fully understand without the hate? We don't care if we pay $10.95! It's your attitude you need to change! And yes your food is just average. I can cook better at home.
7 years ago (12-03-2018)
I was eager to try out the food, sadly, the one I wanted was unavailable (the waitress informed us they ran out of the item last night). So, had to settle for another silog item but even it was meh. I am not one to usually bother posting a review unless it exceeds my expectations in a good way but this is an exemption and I feel obligated to do so. So upon paying, we mentioned to, whom I was assuming was the the owner, a small misunderstanding on the menu. Instead of diffusing things, as a mindful and effective business owner would, and tactfully say, "Yes, it could be misunderstood as this and that, however, this is actually what it means...." Instead she took the low road and responded negatively by saying, "So, what exactly do you want to happen?", very sarcastically and in a condescending manner. Not only were we taken aback by this unexpected rude remark but she didn't seem to mind embarrassing herself infront of other patrons whatsoever which portrayed a very poor reflection on her business. If she can treat someone who is helping her business thrive infront of her own other paying customers in the open, I now feel so sorry for her poor employees. Prior to ordering, we asked the waitress (who was nice and tactful by the way) about the menu in question but gave us a different answer. So in all, the confusion was not only taken and observed by us but also by her very own employee. Then again her attitude was an A+. Perhaps something that the owner can learn from. Food wise, not something I would go back for again. I can honestly say I can make a pretty similar plate at home and be happier with it. As a contructive critism, your menu selection is few, mainly on silog; running out of the main thing you are selling is a very bad thing, or lets just say an "EPIC FAIL". We, as paying customers expect only the best. If you want to run a business, do it right or stay home. That said, will be proactively telling friends and families to NEVER EVER SET FOOT IN THIS RESTAURANT BASED ON A SIMPLE FACT THAT, YOU, THE OWNER OF THIS PLACE DO NOT DESERVE TO RUN AN EFFECTIVE BUSINESS WHICH INVOLVES MAINLY PROVIDING BASIC CUSTOMER SERVICE. Clearly for you tact is non-existent and you simply are not fit to be in the front end of things (also based on a lot of the negative feedback on here is mainly on your poor handling of things). Consider hiring a host/hostess instead and stay home madam! If and/or when that happens, please let me know and I might have a chance to reassess my ratings 👍 My true rating: Food 2.5 stars Atmosphere 3 stars Customer service NEGATIVE 10
7 years ago (12-03-2018)
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