Enterprise Rent-A-Car

They are the only one in St-Jerome I believe. They are not very fast but they try. The car I got was lacking in maintenance but probably due to users not being carefull with the vehicule. Not much else to say.

I had my reservation at 10 a.m. They told me they'd be ready at 12 p.m. It's 2 p.m. and they still don't have my car. I've been waiting for hours with a two-year-old baby. They don't have child seats and don't do much to resolve basic service issues. That's why I don't recommend this at all.nThen the car was all wet

Thank you Christian for the amazing service. When you did not have the premium car we had reserved you upgraded us to a beautiful fully loaded Ford Escape Platinum edition SUV. Even though it was it a little more costly in gasoline it was a beautiful vehicle that made our 9 day road trip much more comfortable. In a way we were happy you did not have the car we reserved.

Hello everyone. I booked a vehicle, then went to the location 20 minutes early. There was no one inside and a sign that someone is going to be back in 30 minutes. It was 2 degrees outside with light snow and I walked there. My appointment was for 5 pm. I called the number provided at 5.05 and it went straight to voice mail. Then at 5.11 two persons showed up and one explained that he called me on my primary number and left a message, that there are no vehicles available. The voice mail on my cell is deactivated. Plus, you make the reservation with your email, not your number. They could have sent an email, not to mention that they had my cell number as well. So, I left close family hanging and waiting for me to go see them, after they made preparations for two days. I booked at 12.30. If I knew they can not accommodate, I could have picked other options. At 5.30 in the evening it was too late. Thank you Enterprise, for honouring me as a nice customer with you for 17 years. You are the best!

Do not pay for a premium! This company doesn't know how to du business. What is the point of reserving a luxury car if they do not hold one for you or refund you the premium. This is a scam