Enterprise Rent-A-Car

I had a terrible experience at the Calgary Enterprise. First, they rented me a van without Bluetooth, but didn't let me know until I arrived. Navigation was extra. Then, they didn't clear off the van so the windshield was full of ice. A day later after parking inside and the wind sheild thawing I noticed a crack. They charged me for that too. The front tires were bald and slid all over the road. Be VERY CAREFUL before renting here.
8 years ago (26-12-2017)

My experience with the employees was great! The only thing I can complain about is that their website doesn't accurately portray the amount or types of vehicles they actually have on hand. I used their website to reserve a truck at two of their locations and both times they called me to tell me they didn't have a truck. Eventually they found me one but their website needs some improvement.
8 years ago (28-12-2017)

Never had that worse experience in my life. The employee named Kenneth Lam was arguing with me, saying I can go back to repair car shop if I don’t like the car they “offered”.
7 years ago (06-02-2018)

Always friendly service, great customer care team, beautiful selection of vehicles and amazing prompt pickup if requested.
7 years ago (02-02-2018)

Very impressive customer service, Kenneth and Laura went the extra mile to make sure I had exactly what I needed. Couldn't have gotten my job done without their help on very short notice. Rental car was spotless and clean, being picked up and dropped off where I needed to be made my life easier. Thanks!
8 years ago (19-07-2017)