Elvis's Bar & Grill

We got to the restaurant around 6:15 on a Friday evening. We'd heard good things about Elvis's and were looking forward to our dinner there. They weren't crowded although there was a group of 12 or so at one table. There were maybe 25 people total including me and my friend. We ordered hamburgers and didn't get our food until 7:45. Yes, an hour and half later for two hamburgers! Nothing fancy, just hamburgers. We had plans to leave town at 7:30 to head to a movie so we adjusted our plans to wait for our dinner since we'd been looking forward to it. Then we get burgers that are obviously frozen patties with little flavor in them. How did it take an hour and half to grill frozen patties? They didn't even add seasoning or sauce to them?!?! The burgers were bland, tasteless, and poor quality - even to two people who waited an hour and half for their dinner, one of them a very hungry man. Then, to top it off, as I'm chewing my hamburger, I notice there's a hair in my mouth...a very long hair. I don't have long hair. My hair goes just past my ears. We waited almost two hours then I don't even get to eat half of my burger because of a 12" long hair. I was done at that point. I went up to the counter and talked to the waitress (because the waitress didn't come back to our table to check on us after delivering our food) . She talked to a lady sitting at the counter (I'm assuming an owner?) who told her to give me my burger for free. We put money down for the other burger and walked out. We won't ever go back. The waitress could've told us at any point that it was a 1-1/2 hour wait for food. This was not a busy, long-line kind of restaurant. This was a small diner at the airport in Pendleton, OR. The waitress came to our our table once to check on our drinks. She never once explained that there was a wait or said anything about being short-staffed. We still don't know what the issue was. Horrible service and even worse food.
1 7 years ago (16-12-2017)

BEST RESTAURANT IN TOWN... BEST BURGERS TOO. Great staff and fun atmosphere.
5 7 years ago (15-12-2017)

One of the best places in town it's a little away from everything but it's nice and worth it the people are always amazing and the food is so good it will leave you wanting more
5 7 years ago (20-12-2017)

Home town haven, our very own "Cheers".
4 7 years ago (10-04-2018)

Great food, coldest beer in town, fun atmosphere.
5 7 years ago (07-07-2017)