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Reviews, get directions and information for Einstein Bros. Bagels

Einstein Bros. Bagels

Story

Tasty, fresh-baked bagels and breads made with the finest ingredients, then stuffed, wrapped, topped and shmeared in ways never-before imagined. Today clever creations have expanded beyond the bagel to bring more new taste discoveries to breakfast, lunch and then some.

Address: 2019 S Bend Ave, South Bend, IN 46637, USA
Phone: (574) 272-2622
State: Indiana
County: St. Joseph County
Zip Code: 46637



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Reviews
This place is a great stop to just grab a quick breakfast and even a great snack, they have a drive thru and sit in area. The inside has great vibes and the workers are kind as well. The cinnamon rolls I would recommend if you like sweet and they come out hot and fresh every time. The coffee that they have is really amazing too and I would recommend the Caramel Macchiato if you like coffee. My fiancé and I heard about this place from a friend at our work and we will definitely be coming back next time we are in the area!
The bagels are delicious!nnWe were able to place a big group order on the phone. And went to go pick it up.
waited for a pick up order for over 40 minutes in the drive through just to be told it’s not finished and i had to come inside, then getting attitude when having gone inside to see the status and then saying it’s been done forever and they’ve called out my name multiple times. I WAS PICKING UP THROUGH THE DRIVE THROUGH!!! my drinks were old so they didn’t give them to me and were too busy to remake my drinks.
There are many Einstein Bros. throughout the U.S. - and many people know what to expect. This one fit the brand well. Food was prepared well breakfast sandwiches and quickly. Lots of variety. Staff was friendly. Only downside is that I went in July and it was about 60 degrees inside - staff were all wearing coats. Yet - I got mine to go - so I didn't care.
I have always had a good experience at Einstein Bagels, however my experience today was extremely disappointing and that’s putting it very nicely.nI ordered one of the products that contained pork and due to the fact that I do not eat pork, I requested that it be substituted for turkey sausage which I always do with no issues. Once I received my bagel and checked it, I saw bacon on it so I drove back around to let them know. As the lady who took my initial order walked away, I heard her say “she never said that” to which I said yes I did say that.nAs I was waiting for the bagel to be remade, I heard her clearly say in the presence of other employees “if your accent wasn’t so thick maybe I would have heard you” to which an employee standing nearby laughed. She did not realize that I heard, but I immediately responded by saying I would like my money back because I did not appreciate that comment. There was never an apology for the way in which her statement came over to me.nI couldn’t believe that I was being treated this way as a paying customer and this is the last time I would be back there. Furthermore as human beings we need to be very careful with the ways we treat others because as a therapist I work with the impact of careless words and mistreatment daily.nThis is one of the worst experiences I’ve had at an establishment. Truly disappointing.
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