Einstein Bros. Bagels

Deserves 0 Stars. I asked for a toasted cinnamon bagel plain. Pretty simple right? They gave me it with cream cheese on it. (I'm Lactose Intolerant) I didn't check it until I got all the way back to my room because I thought "this is so simple, they can't possibly mess it up." And I'd like to add it was absolutely drenched in cream cheese. Way too much to try and wipe off. I get all the way back and the lady at the register is basically asleep. I stand there for 5 minutes before she realizes, she lazily asks me what's up and I ask her for a new one, tell her I asked for plain. But guess what? The BAGEL PLACE IS OUT OF CINNAMON BAGELS. Turns out that was the last one, the on they coated in cream cheese. So I walked all the way back to my dorm empty handed. This place gets your order wrong 100% of the time. They need to fire there employees and hire people that aren't so incompetant. Stay away.
7 years ago (21-10-2017)

Place was great, not slow at all. 5 minutes to wait for a bagel with all the good stuff is not to long. We loved our food
7 years ago (06-11-2017)

This has to be the most incompetent bagel shop on the planet! Been there twice now separated by 6 months and experience was the same. I showed up around noon to find the racks of bagels mostly empty. NOON!! Do they not know that noon on a Friday is peak time to have bagels available if they are in the business of selling them? I asked for a Nova Lox bagel only to be informed that they were out of lox. I said OK, I'll take a dozen bagels, six sesame, six regular. Sorry, the manager says, we only have 5 sesame and 5 regular available. I said that it is difficult to sell a dozen bagels when you only have 10 to sell. Ridiculous. The rest of the employees were either standing around looking vacant or running around in all directions with their heads cut off. Completely chaotic scene. Possibly the most chaotic, poorly run retail establishment anywhere!
7 years ago (25-08-2017)

Great food, friendly staff, but the tables are a little dirty.
7 years ago (28-11-2017)

The food is great and they have great hours but the service is slow.
7 years ago (27-08-2017)