Edgewater Plumbing

I had a plumbing emergency. I called around to try and get a plumber to my house as soon as possible. Everyone was telling me it would be a couple of hours. The guy from Edgewater told me that they didn't have anybody who could come, he was sorry. He told me he could try and call some of his crews to see if they could squeeze me in, but that I should keep calling around. He was very polite about it. A few minutes later he calls back, one of his guys finished early and he could be to my house in 15 minutes. The plumbers arrived promptly and fixed the problem quickly. They took the time to show me exactly what had failed and how to prevent the problem from happening again. They were extremely courteous and informative. I thought my bill would be huge, but it was actually 25% cheaper than what I had been quoted by anyone else I called that day. They were prompt, helpful, polite, and comparatively cheap. I will call them first from now on and I would recommend that everyone do the same.
8 years ago (18-01-2017)

Horrible. Disorganized. They apparently don't want my money. Called for service and parts. Spoke with two people at length about the service we needed and was told they'd call us back but then we never heard back from them again.
9 years ago (30-01-2016)