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Duston's Market & Bakery

  1. Strafford County
  2. Strafford County Bakery

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Duston's Market & Bakery

About

Duston's Bakery and Deli is a convenience store with a full service bakery and deli.

Story

Duston's Bakery and Deli is a family owned business proudly serving the seacoast area since 1971. Our Deli features Boar's Head meats and cheeses and also a variety of homemade salads. In our bakery, we offer a wide selection of fresh brewed coffees and many types of breads, pastries, pies and cakes which are baked fresh every morning in our on premise kitchen.

Address: 153 Portland Ave, Dover, NH 03820, USA
Phone: (603) 742-2506
ten.tsacmoc@snotsud
State: New Hampshire
County: Strafford County
Zip Code: 03820


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Reviews
Lethargic and Careless people Not sure why we cannot give a rating of no stars or less than a star. That is what Duston's deserves. We used to go here for a cake for a birthday in our family. It is disheartening to say that they lost our affection and we are not going back there anymore. As the previous reviewer said something happened with this bakery and they crushed my daughter’s dreams of having a good cake for her 9th birthday. We ordered a custom cake 3 days in advance for my daughter’s 9th birthday and when placing the order they said that they could do the design and colors we wanted. From the many designs we chose the least complicated one. Upon their request we also sent a picture with design of the cake to their email address. They promised that the decorator will call if there are any questions. All details were noted on their order sheet but we never received any call. We expected that they got everything in order including the picture sent in the email and we were expecting to get a beautiful cake. We called on the day of pickup and we were surprised that they were scrambling to find the order itself. Then the decorator takes the phone and says that she completed the cake that morning itself and it is ready for pickup. They actually screwed up the order. They made a cake with no design at all. They just took a round cake and added a very thin layer of frosting with the color we requested. When we asked what happened to the design we requested, they said they did not receive the email, which seemed a blunt lie. On the order sheet it was clearly written that a picture was emailed and to call the customer if there are any questions. They are so careless that they don’t bother to call if they had questions or concerns with the design. All they could do is give a $10 discount and wash off their screw-up. I can go on with my frustration but it was my daughter who was completely disappointed with this whole mess up that Duston's did. On humble request to Duston's. DON”T PLAY WITH A KIDS' EMOTIONS AND SCREW UP THEIR BIRTHDAY CAKES. EVERY KID DESERVES A BEAUTIFUL BIRTHDAY CAKE. BIRTHDAY CAKES FOR KIDS SHOULD BE MADE WITH A HEART.
8 years ago (17-10-2017)
I use to like this place. I'm not exactly sure what happened. The past several times I've gone here (for different reasons) I experienced hastiness, and was not helped for several minutes. (I should note, that I'm a fairly patient person naturally) I waited about 8 or 9 min to be helped in the back of the store... and she only took half my order... then attended to something else, then back again... then during checkout... no one was at the register (she was cleaning the bathroom but visually saw a line at the register)... The lady in bakery noticed but didn't speak up... we all just waited there until she was finished! VERY BAD CUSTOMER SERVICE. To make matters worse, the food was old and dried out!!!! Like I said, I use to like this place but I will most likely be choosing to visit other establishments in the area from now on.
8 years ago (13-06-2017)
Great fresh food and baked goods, in addition to what you would expect to find at any convenience store. Amazing veggie burgers as well.
8 years ago (19-07-2017)
Quite possibly the best donuts in Dover! A Sunday tradition. Decent beer selection as well. Friendly staff.
8 years ago (19-07-2017)
Excellent home cooked food ready at lunch time. Bakery goods are fantastic too. A must try if in the area.
8 years ago (28-07-2017)
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