Dunkin'

Two evening employees locking the doors early and ignoring drive thru. Also witnessed other potential customers getting ignored. Otherwise a five star location seeing as it's my favorite and orders are always correct with fantastic employees aside from the two mentioned.

How come every time I order a bagel with extra cream cheese I am charged for it but don't actually get it.. also, if I specifically say how many scoop, pumps or creams I want how come it tastes different every time?? And please have a conversation with your employees about just genuinely being polite, it seems like everyone's mom's died and they're forced to be at work there.

I ordered online and picked up my order. The guy at drive thru told me I had my entire order but I was missing snack bacon and wake up wraps. I went back in to explain how the employees forgot my food and I got laughed at and told “ oh yea glad I didn’t throw that out like I was going to “. Unexceptional for a good business. I as a fellow food business employee, was very upset with the customer service after asking to receive my missing food. As my food was cold by time I did receive my missing food.

Just got uber eats from here and I have to say I was so pleased with everything right down to the packing of the order. Everything was clearly put together to be transported and wrapped tightly. I also had 2 cold drinks in the same bag with my hot food, and the food was still piping hot after a 15 min drive. I’m incredibly pleased, these people deserve a raise.

This is the best Dunkin ever! The staff treats you like family, the manager treats the staff like family it’s a pleasure to stop for my coffee and sandwiches. They accommodated my no bread requests happily and never make me feel like I am an inconvenience to them. As a person with a gluten sensitivity knowing that I can count on them to make my food as safely as possible means the world to me. Thank you so much!

Got a half dozen donuts and three out of the six were wrong. I should look next time. My chocolate covered donut was a glazed chocolate donut, and two powdered cream donuts were powdered donuts filled with vanilla frosting. Really gross and definitely not a cream donut.

ate a bacon, egg and cheese on Friday and now I have food poisoning so that’s really cool

When you first pull up the first thing you see is an overflowing garbage can at the front door Talk about curb appeal. That’s just the beginning, the tables are rarely ever cleaned and if you are lucky enough to get your order done correctly you better plan on waiting a long time. Obviously the management at this location is either missing in action or they need to be replaced. This is the only location that has these problems so you can’t blame it on the employees.

The employees themselves are wonderful snd very nice. With that being said; the worst dunkin I go to. Nothing is ever toasted properly, I usually get a bagel that seems like its been warmed up in a microwave for 10 seconds. The wait time is outrageous. Friday, Saturday, and Sunday mornings usually take close to 20 minutes to serve you. I'll continue to go here for convenience, but I wish I didn't.

The drinks are okay, the staff is usually friendly enough, but the dining room is gross. Food bits everywhere, wrappers, napkins all over the floor. I work as a manager in food service and I’d be ashamed to let my staff leave our dining area the way this place looks. Do better