Dunkin' Donuts

Nitasha is absolutely the most incredible human being I have ever met! I'm all the way info Texas and she helped complete a very complicated order and was pleasant and helpful the entire time.... after many phone calls. She would be am asset to any company she works for!
7 years ago (03-07-2017)

Awesome service non abraisive staff. Great food and coffee best hash browns around. Yup it's dunking donuts
7 years ago (19-07-2017)

I had the most upsetting customer "non-service" experience here by Teija (the manager) that has motivated me to write my first, I promise FIRST ever review. My hubby ordered "2 lattes to go" as he has done ~3 times a week for years, when the indulgence or need for caffeine strikes us. Our ritual - he brings them home, I get to "eat" the foam from both, then choose the biggest one to drink. It's a silly thing, but when he got home today, imagine my shock - with my spoon ready - NO foam! I called the store immediately and explained I got no foam (expecting her to say, "please come back for new lattes - I know you will waste gas & time, I'm so sorry for the inconvenience"). Instead, I was interrogated - first, tho I've ordered it hundreds of times - asking what type of milk (whole, I said), if I ordered flavorings (no), explaining to me the ingredients of a latte - including foam, then demanding I describe in detail what I DID receive - my answer - "two coffees with cream, it looked like to me" - did not stop the battery of demands "What do the cups look like?" to which, exasperated I replied, "I'm in the other room, and why are you interrogating me?" She said, "I just want you to tell me what you got. I've got 2 lattes sitting here on the counter and he (blaming my husband) must have picked up the wrong order". Still performing her version of "good customer service", she gladly gave me her name when I asked, Teija, saying she was the manager. I even told her my thoughts on how this conversation 'should have' played out, with her telling me to please return at once and she'd make it all okay! Yet, still, I was in the position of defending my right to receive what I ordered and paid for (plus, how could I drink whatever we received not knowing what it was?). I hung up, there was no resolution possible. I am still in disbelief. Of course I will never ever again give my patronage to that location and will go out of my way to advise all my friends of my experience there as well. I hope that the behavior Teija exhibited is not reflective of Dunkin Donuts' company policy, or of DD training practices. I am truly, and sadly shocked by my experience.
7 years ago (20-08-2017)

The Staff there is amazing... we go everyday on break and the service is ALWAYS great! Friendly service and smiles daily!! The best Dunkin there is!!!🙂
8 years ago (17-05-2017)

Great service but kinda small. But the staff makes it worth the wait.
7 years ago (14-07-2017)