Dunkin' Donuts

NOT READY FOR BUSINESS AT 5:30 AM. A good buddy attempted to get change for a $20. DENIED. NOT a $50 or $100 which is TOTALLY understandable... an entire $20 bucks. NO attempt to ask around their staff to see if anyone can break it, no attempt to apologize or make us feel better about the lack of being able to assist. That is terrible. Sandwich was good, coffee was good, staff and management was even alright given the situation. I feel like this must come from up top... district manager? Owner? Is this place going out of business? Maybe... then I would understand. Because of them not being able to get this $20, could not get my $10 to get milk for my 4 year old little boy. Dunkin Doughnuts is like the father from the movie "FRIDAY"... SHOOT, JUST PUT SOME WATER IN IT. As crazy as it sounds, my lil man will not have as many nutrients as he usually would. It's okay, I'll be able to break it with him at 2 PM when he gets put of work at a REPUTABLE and PREPARED business. And I scraped enough pocket change together to be able to buy a milk chug. I have NEVER been let down like this by a food place in the area in my entire life over something so simple, stupid, and idiotic. Once again, shout out to upper management for being so strict and controlling of these poor minimum wage employees that they are afraid to help a customer by breaking a dang $20 bill. 10 years in the restaurant business here... ran an establishment, still work in customer service. UNACCEPTABLE. Unless this is rectified, I am taking a stand over this HUGE inconvenience and lack of caring. Not only will I spread the word to stop my family and friends from buying here, I will spread the word on how upper management has 0 understanding of Buisness Ethics. Just like the guy from the movie "BILLY MADISON"... This is outrageous. Thanks for that start to my day Dunkin Doughnuts. SIGNING OFF, an over protective, over loving father who has been rated #1 in the USA at customer service NUMEROUS times in MY field. Unreal.
8 years ago (25-02-2018)

Dunkin Donuts is generally very consistent when it comes to getting the same cup of coffee whichever location you go to. Said coffee isn't world class gourmet fare but it's consistent and cheap-ish at least when put up against the likes of Starbucks. Under $2.50 will get you a large hot coffee.
9 years ago (15-12-2017)

First time I ever had a Dunkin Donut iced coffee. Delicious. I went inside because the drive-thru line was so long that it was faster for me to go inside the store rather than stay outside. Place was clean and the workers there were very sociable and smiling
9 years ago (15-11-2017)

Pretty much your average DD. Fairly clean dining area.
8 years ago (14-03-2018)

I love my dunkn' run in the very early morning's before work.
8 years ago (05-02-2018)