Duane Blanton Plumbing

I CAN'T EVEN GIVE THEM ONE STAR BUT THIS SITE WOULDN'T LET ME POST BEFORE GIVING THEM AT LEAST ONE STAR. IN MY SIXTY YEARS ON THIS EARTH I HAVEN'T DEALT WITH A MORE DECEITFUL DISHONEST COMPANY. FIRST THEY COME AND TRY TO CLEAR MY SEWER LINE ONLY TO BREAK THE PIPES WHICH I WAS TOLD IT WAS MY FAULT. THEN THEY EXCAVATE SAY THEY FIXED THE PROBLEM FAIL TO PULL A PERMIT AND GET EXTREMELY RUDE WHEN I ASKED THEM ABOUT THE PERMIT. I WAS GOING TO WORK WITH THEM BUT AFTER TALKING TO THIS SUPERVISOR I DECIDED THEY NEEDED TO GET THE PERMIT. GOOD THING BECAUSE LOW AND BEHOLD THEY CHANGED THINGS AROUND TO MEET CODE. SO TO TRY TO MAKE AMENDS SAID I COULD HAVE A FREE CLEANING. I CALLED THIS SPRING WHEN THEY ARRIVED THEY FORGOT ABOUT THE FREE CLEANING SO I TALKED TO THE SAME SUPERVISOR AND I REFRESHED HIS MEMORY. MY SEWER LINE WAS CLEANED OR SO I THOUGHT. LAST WEEK MY SEWER BACKED UP AND A NEW COMPANY CAME IN. HE INFORMED ME THERE WAS TWO YEAR'S OF ROOTS IN THE LINE. SO IF BLANTON COMPANY DID ANYTHING THEY POKED A HOLE USING A TWO INCH CUTTER. I WONDER HOW THEY SLEEP AT NIGHT. IF YOU USE THEM WATCH VERY CLOSELY OR YOU MAY BE THEIR NEWEST VICTIM. ALSO THEIR PRICES ARE DOUBLE WHAT ANOTHER WOULD CHARGE.
10 years ago (29-08-2016)

The technician Dan was courteous, friendly and explained the process. Up front pricing was provided with everything included and no "add ons" during the process or at the end. I recommend this plumber for their quality service.
10 years ago (17-07-2016)