Downsview Auto Ltd

Would give a zero star if I could . Bought a SUV from them 1 month later needed engine swap and new turbo install, paid for undercoating and was also never down . Please double check ever detail that your paying for. They claim undercoating was done and may have been warned out after a few months.. Yes I bought a warranty that covers $1000 and it would be unfair that I pay for engine swap all alone when I had not driven 3000 miles yet or did an oil change. And yes I had to go through OMVIC and better business bureau in order to get help from you. Also as my picture states there is no undercoating done as you claim

I wanted to wait a little bit of time before leaving my review. I wanted to see how my car would hold up. Here is my honest review after dealing with Downsview Auto. First off - I enjoyed my buying experience. The guys were great and I have no complaints with the sales portion. As for the car.. it has been pretty good. I haven't ran into any major issues and the one issue that I had was resolved by the Downsview warranty which was great. I purchased the premium package and would not recommend this. The tires are incredibly cheap and the brake pads squeel whenever I come to a stop. I have also had multiple air leaks from 2 of the tires. During my warranty repair I mentioned this and they said that they would reseal the tires but it hasn't helped with the leaks. I would also caution with how tight the lug nuts are fastened onto the vehicle. This was slightly alarming as a breaker bar with an extension couldn't loosen the lug nuts off. The only other complaint I have is with the sole key I was given. I bought a new casing for it because it was handed to me with tape holding it together. I wish they went the extra mile and provided me with a decent key. ... But! They did go the extra mile when I mentioned that the lights were a little faded so they buffed them out which was nice. All in all - it was an alright buying experience. I would buy from them again but would only buy the base level certification package and get my own tires/brake pads. They did honour their warranty and were pleasant to deal with on a personal level.

Was in dire need of a car and came to these guys. The financing was easy and Vince and Erin made it easy for me! I bought extended warranties and there has been a couple of minor problems but they fixed it as promised and am very happy with my car! Thanks guys!!

I could’ve gotten a second car here when I was in desperate need but refrained due to their $500 non refundable policy to road test a vehicle. All the cars on their lot are in “as-is” condition and will start a repair when you put that $500 down as your commitment to it. Even that promising array of warranty they offer did not convinced me. You can rent a car for 3 days with that money. What if you didn’t like the car for whatever reason? The 3 stars are for Vincent for being understanding and nice, even offered me a set winter tires but still not convinced.

Bought my first car with them back in 2020 and I've been pushing off the review for awhile. Drove by the place and it reminded me to do it lol. The buying experience was great, the people were helpful and caring. They helped me choose the right car for my needs and budget. I had one minor issue when I received the car but they were able to quickly fix it and accommodate a very tight schedule as I was moving in a couple of days. Fast forward three years and my 209 000 km Mazda is at 276 000 km with no issues at all.

I needed a car ASAP because my previous car needed major repairs and wasn't drivable and not worth repairing. I was able to find a low mileage Mazda 3, no rust, excellent interior, runs great, doesn't use oil or leak and it was a very good price. I even added the CarToy navigation system and dash cam so the sound is great too. Plus it came with new brakes and tires and everything works well. I've had the car about 6 weeks now and there have been no problems but I did have some questions so I went back a couple weeks ago and they were able to answer all my questions. I am very happy with my car and would recommend Downsview Auto to anyone considering buying a Mazda 3. Just a side note, my friend has a 2013 Mazda 3 that he bought brand new with the Skyactive engine and he now has 480000 km on it with no major repairs and he still drives it daily. That's why I decided to buy the Mazda.

Recently bought a 2013 CX5 from Downview Auto. Excellent experience dealing with them, especially Erin. Brought the vehicle back for some work under warranty. He has VERY helpful dealt with the issues right away. If you are looking for used Mazda, I highly recommend. Extremely satisfied with their customer service.

Earn was extremely helpful with all of my questions and cared a lot about helping me drive away with a car that I liked. Had some minor issues which they were happy to fix. Would definitely recommend coming here for great service and great cars!

Sketchy place. Cars look like junk and they make u put in a deposit and charge an extra $500 for “safety” without even a test a drive. Asian guy was cool tho

I didn’t buy any vehicle from them. The reason why I’m giving them a 5 is that they’re very timely with their response through email and all my questions are answered.