Dolphin Dry Cleaners

EDITED - Once the manager discovered my frustration, he tracked me down and made a huge effort to make "everything right". He went above and beyond to improve my experience with Dolphin. If I ever need dry cleaning services again I will definitely return. I've never used a dry cleaning service before but needed to because one of my dogs had an accident on my down comforter. I called dolphin and explained what I needed and was quoted $45 over the phone. I took the comforter in for cleaning, pointed out where the dog urine stains were, and got a pick up date for a week later. When I went in to pick my comforter up it took the girl 10 minutes to find it. She then rang me up and I was told my total was almost $60. I asked her to break down the charges because I had been quoted $45 over the phone. She said the cleaning was $55 not $45, plus they charged me a $3.00 heavy soil fee for the dog urine stain (which was never mentioned when I dropped the comforter off, and I had pointed out the dog urine stains). I told her that I was not pleased and I wouldn't be back. She took my information and was going to pass it along to a manager, but now 4 weeks later nobody has bothered to contact me. Epic fail Dolphin Cleaners
5 7 years ago (10-10-2017)

Happy with service. Owner is on top of everything.
5 7 years ago (18-02-2018)

I was so impressed with their fast service, all the stains on my favorite blouse are gone, can't thank them enough, also their staff are very friendly, will definitely comeback...Highly recommended!
5 7 years ago (06-10-2017)

Friendly stuff that does think about you and YOUR needs. Thanks guys!
5 7 years ago (19-10-2017)

I had amazingly fast and great service! They're super friendly in here, and I love that they're eco-friendly! Will definitely be returning.
5 7 years ago (13-06-2017)