Dental Express Niles

I was truly in love with Dental Express until I showed up to my appointment to get my extractions and they were closed. The office was supposed to be open until 5, I got there at 3 and no one was there. Another lady showed up for her 3:30 appt. The scheduling rep was just as baffled as we were and couldn't explain what happened. She said their entire afternoon was booked with appointments and they just left. Didn't call to cancel, to reschedule, nothing. Very unprofessional!
8 years ago (01-07-2017)

Horrible service all the way around. the rude girls up front need fired!!! The quality of dental care is far from great!
8 years ago (24-04-2017)

Dental Express is HORRIBLE the girls up front are rude and don't answer the phone While waiting the phone rang 7 separate times they kept talking to each other and laughing. They had pulled all my top teeth in September it now been 5 months later and. I have been back several times and they still haven't start to get molds made so I can get,dentures for my top. They are suck at dental care they are a scam they said my insurance company wouldn't pay for some of what I needed done that I had to pay out of pocket. Well they lied and my insurance did pay for so what happened to the cash I paid. They said I never paid them but I have my receipt.
9 years ago (12-02-2017)

The dental assistants are wonderful! The one filled my front tooth which made me not want to smile before it was fixed and she did an amazing job and she was also very friendly as they all are...the only down fall is that I really can't understand the dentist when he talks he has a thick accent.
9 years ago (14-11-2016)

DONT GO TO THEM!!! Horrible practice. Went for infected tooth. Told me we needed to do root canal on 2 teeth. Not sure why 2 when only 1 needed done but ok. Went to 6 different appointments to try and save tooth. Last apt he went to finish root canal and broke my tooth all the way to gum line. Then said theres nothing he can do about it so he had to pull it. Im fighting insurance company and BBB over this now. So all in all ive lost a tooth i tried to save. Whatever you do DONT GO THO THEM!!
9 years ago (20-12-2016)