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Reviews, get directions and information for Dairy Queen

Dairy Queen

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This DQ Grill & Chill Restaurant is located at 1152 Mayor Magrath Dr S in Lethbridge, AB.

Address: 1152 Mayor Magrath Dr S, Lethbridge, AB T1K 2P8, Canada
Phone: (403) 327-6440
State: Alberta
County: Division No. 2
City: South Lethbridge
Zip Code: T1K 2P8



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Reviews
Dairy Queen ice cream cake is one of my all time favourite desserts. My brother in law Brett and I have different opinions on why it’s the best dessert ever… I say it’s the fudge filling and he says the fudge gets to much attention! lol At least we agree that we both love it! This DQ has one of the best selections of cakes I’ve seen at a DQ before. I was really impressed. The service worker that wrote Lily’s name and birthday messages on her cake did a really nice job! Chi Miigwetch for your service.
The food was great today. Had the crispy chicken sandwich and this is the first DQ I have been to in a couple of years where the chicken wasn't so small that it was hidden in the bun somewhere. This one, the chicken stuck outside of the bun all the way around. Also got the routine, which was great! They must know when to change the fryer oil because they were actually fresh looking and tasting. The staff were so friendly and kind. Great job you guys and thank you for proving that customer service still exists somewhere. Love it!!!
So me and my friends we’re pretty much a regular customers at this specific branch; we ordered the same as always extreme fudge brownie blizzard and turtle, unfortunately this time it wasn’t right. I called them when we arrived at home because we didn’t notice it immediately. And said what was wrong the guy who talked to me over the phone was “sorry” and asked if I have the receipt, so I said no we put them in the garbage bin as soon as we got our orders because we trusted them that they’re going to make it right, right? WRONG!!!!! So the guy asked me if I can come back so they can replace it, I said I can but not tonight maybe Sunday? He said “oh we might forget about it already because you ordered tonight, and we need the receipt.” Like what the heck?! I even told him we know someone working there. He just said “oh I’m so sorry we need the receipt.” Like hello check the camera if i am lying! I also took a photo of it. And it doesn’t even look like what chocolate brownie fudge extreme look like! And that’s why it’s melted because we took it at home first.
Regular customers.....not the same place!!! We ordered 2 seniors meals as usual, but they were very small... half of the norm. 3 pieces of chicken half a finger length each. We also got the ice cream first and then had to wait for the hot food. It was 33 degrees a hot day! and the ice cream melted all over our floorboards while we waited. There were no strawberries in the sundaes at all just sweet thick gross jelly with no strawberry taste. YUCK!!! YUCK GROSS!!!! We will no longer be regulars at this location. The new management is not familiar with Canadian or DQ customs. We've seen this happen with a number of our past favorites, over management, under customer care, and lack of quality food. The workers were running around in chaos. New owners..they will sink in a year. We will go elsewhere. HORRIBLE
The service is always friendly, polite, precise and to the point. Whom ever trained the staff gets hospitality. One of the only well run fast food joints left .god knows Timms and macky D's are done
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